Desiree Gonzalez
***********@*****.*** 713-***-****
Objective
To obtain a position where I can utilize my skills within an Engineering/Landscape Architecture/Architecture/Client Based Customer Service setting, as well as develop new skills and career growth within the company Education
HCC Drafting and Design Engineering Technology 08/2019-08/2021 Degree: Associates in Applied Science for Drafting and Design Engineering Technology Experience
KW Landscape Architects
Drafter 02/2022-Present
Drafted a multitude of construction documents for projects in upwards of 14 million dollars
Imported Consultant backgrounds
Actioned Sheet set for projects
Created coordination exhibits
Drew drawing details
Cross Pollinated with different teams
Aligned and work within KW Standard operating Procedures Power Engineers
Drafter 08/2021-02/2022
Completed projects utilizing MicroStation V8i and Connect
Worked with schematic and wiring diagrams
Drafted additions and removals
Collaborated with Engineers and Drafters to ensure smooth and successful workflow for projects
Performed sheet set up per client standards
TJ Maxx 07/2020-11/2021
Store Associate
Adhered to all operational, merchandise and loss prevention standards
Cross trained to work in multiple areas of store to support functionality of business
Supported and embodied a positive store culture through honesty, integrity, and respect
Handled customer inquiries regarding merchandise items and pricing
Ensured store rack and shelves were properly merchandised and stocked Southwest Key Programs 2016-2017
Youth Care Worker
Completed Concise documentation of client behavior for company
Aided in crisis intervention by redirecting negative behaviors using positive reinforcement strategies
Worked with clients to improve life choices and maximize benefits of the program
Worked with clients to meet their needs
Lowes Houston 2015-2016
Outdoor Store Associate
Accountable for customer-facing activities (Greeting customers, identifying customer problems and finding solutions to resolve customer issues)
Assisted with stocking inventory
Trained new associates in company standards and procedures
Maintained a clean work environment
Responsible for the maintenance and upkeep of the live merchandise Skills
Highly computer knowledgeable-MS Office Suite including Excel, CAD, AutoCAD, AutoCAD Land FX, Revit, MicroStation V8i and Connect
Analytical, problem solving, and critical thinking skills, customer service, high attention to detail, leadership capability, able to work effectively and successfully within a team environment or individually