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Customer Service Data Entry

Location:
Riverside, CA
Posted:
September 16, 2023

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Resume:

Elizabeth Barcenas

Riverside, CA ***** C: 951-***-**** adzq6n@r.postjobfree.com.

Summary

Bilingual care provider, with over 10 years of experience in customer service, administrative data entry, and records management. Effective communicator that approaches all tasks with relentless effort. Selfless contributor to the team to ensure success of the organization as a whole. Skills & Abilities

~ Bilingual Fluent - Administrative Data Entry - Records Management

(English/Spanish)

- Professional and Resourceful - MS Office ~ Patient Care

- Great with filing and maintaining ? - Ability to Work ~ Familiar of HIPPA and JCAHO records Independently or Teams Policies and Restrictions

- Vital signs, medical imaging, - Excellent Written/Verbal _- Medical Terminology and medical records, injection Communication Insurance Verification administration

Education/Certifications

Santa Fe High School CPR

Certification

Degree: High School Diploma ? June 1981

Work Experience

Lighthouse Social Service Centers - Case Manager (PSH for Older Adults)

August 2022 - Present

Conducted initial assessment and VISPDAT evaluation for the formulation of an Individual Housing Service Plan. Provided case management services and assisted clients in developing appropriate housing goals and income goals; revised as necessary. Continued professional development, through participation with in-service training and professional workshops to maintain current knowledge and broaden expertise. Maintained participant records in a timely and appropriate manner while documenting client?s progress, reviewed IHSP routinely, and determined case closure. Transported clients and conducted home visits. Complied with all policies and procedures along with performing other related duties as assigned.

Common Spirit/Dignity Health ? Customer Service Surveyor (San Bernardino, CA)

April 2022 to June 2022

Worked at San Bernardino Dignity Health with Vice President focusing on bringing patient scores higher in Environmental Services Department, Interviewing patients on quality of hospital stay and meeting patient satisfaction needs. Initiate Reparations and address staff members on improvement.

Private Caregiving Services ? Private Caregiver

November 2021 to February 2022

Aid clients with daily living activities. Supplemented aid in conjunction with licensed doctors, taking vitals, administering prescribed medication, aid with clothing and bathing, changing incontinence when required, daily food preparation, assistance with eating and drinking, general movement, operation of medical equipment, general housekeeping, laundry, grocery shopping, financial management, and scheduling of appointments.

In-home Supportive Services ? Care Provider (Riverside, CA) June 2011 to September 2021

Provided assistance to clients with daily living activities. Supplemented aid in conjunction with licensed doctors, taking vitals, administering prescribed medication, aid with clothing and bathing, changing incontinence when required, daily food preparation, assistance with eating and drinking, general movement, operation of medical equipment, general housekeeping, laundry, grocery shopping, financial management, and scheduling of appointments.

HEALTHCARE Imaging Center ? Patient Coordinator

April 2007 to January 2010

Consist of answering phones, scheduling appointments, maintaining medical records, patient processing, verification of insurance and eligibility. Input of patient information, to include doctor referrals for Xray examinations. Proficient in taking patients? medical history and vital signs. Experience in prepping patients for any and all medical examinations.



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