Customer Service Representative

Daisy RAMIREZ

**** * **** ******, ******* Park, Illinois, 60160, US + 708-***-**** + ***************@******.***

Professional Summary

*Team player who is also a good communicator.

+A customer service representative seeking a management position.

*Hardworking and dependable, with a keen eye for detail.

Skills

* Staff management « Team Leadership

© Training and mentoring Training and development

Education

High School - 2022

Proviso West High School - Hillside, IL

« Was in the NJROTC Freshman - Senior Year

Work History

Supervisor/Customer Service/Cashier - August, 2022 to August, 2023

Mariano's - Westchester, IL

*Was in charge of the customer service department, which included cashiers, clerks, and other employees.

*Provided friendly, knowledgeable service and support in response to customer requests.

*Supervised and guided new employees, and I responded quickly to questions, which improved understanding of job responsibilities

Cashier - March, 2022 to July, 2022

Tony's Fresh Market - Melrose Park, IL

* Help customers by guiding them and answering their questions.

* Checked customer prices and processed sales by scanning barcodes.

© Put things on shelves and organize them.

Keeping the checkout areas clean and orderly

* Am able to work in a fast-paced, high-pressure environment.

Greeted them and gave them product information as customers entered.

* Help customers by providing information and resolving any issues they may have.

Accomplishments

* Customer Interface: Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding

store operations, product, promotions and orders.

* Supported

* Assisted

* Trained

* Multi-tasking: Cashiered with two cash registers at once in tandem to maximize customer flow.

© Supervised

* Organized

© Supervised team of 8 staff members.

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