Direct, Signal, WhatsApp contact info: +1-214-***-****

Email: adzpvr@r.postjobfree.com

Address: **** **** **** **, *******, Texas 75001

SUMMARY

Varied abilities including US Army Special force Operational Analyst and Linguist, Information Technology support Analyst, System Admin, Data Coordinator, and Customer service representative. Can speak, read, and write four languages excellently. As well as: Can speak, read, and write two additional languages good to fair. System Admin, Information Technology Analyst, and Data Coordinator over 5 years, DOD Operational analyst and linguist including five years of experiences.

Educational Background

BScEcon - Bachelors in Business and Economics

2014 - Graduated from University of Amir Ali-Shir Nava’i ( Jawzjan city, Northern Afghanistan)

Certificates and Licenses:

365 Microsoft office programs: Boot-Camp.

2016 - Richland Community college (Dallas, Texas, United States of the America)

CEH - Certified Ethical Hacking and Penetration, Boot-Camp.

2019 - Richland Community College (Dallas, TX, USA)

Attended to CompTia; A-Plus, Network-Plus, and Security-Plus Boot-Camps.

2019 - Collin Community College (Dallas, TX, USA)

LANGUAGES

Languages

Speaking

Reading

Writing

Uzbeki

Native Language

English

Excellent

Excellent

Excellent

Persian/Dari

Excellent

Excellent

Excellent

Pashto

Excellent

Excellent

Excellent

Turkish

Good

Good

Good

Urdu/Hindi

Excellent

Good

Good

Professional Work experience

United States (DOD) Department of Defense

Postion: Linguist and Operational analyst of the US Army special forces while operation enduring freedom in Afghanistan.

Job Location: Deployment in Afghanistan.

2019 – May 2021: Reviewing the (MISO) Military Information Support Operations products on a daily basis to ensure a depth understanding of the Afghan local national inhabitant’s mindset before performing any joint military special operation on the specific location at RC-South-East to influence the Afghan populace more effectively as well as to assist the US Armed operational detachment alpha special force personnel to completed their mission successfully. As well as, provide advice and guidance to US Army 3rd and 7th special force group leaderships on issues relating to politics, governance, social economic development, and tribal dynamics in Afghanistan. And also provide multidisciplinary approach and analytical depth to current and future RC-SE military joint operations within zone and offer perspective and input to support their security cooperation, contingency, crisis action, and strategic planning.

Duty Summary:

Provide input regarding cultural, religious, linguistic and geopolitical information to the Command Group and to the regional Team regarding national and local affairs.

Provide cultural awareness, advices, and trainings to primary staff members of the US Army Special Force personnel in RC-SE Team.

Review the MISO & IO Military Information Support Operations and Information Operations products on a daily basis.

Provide advises the RC-SE Army SF Team staff concerning effects of Civil Military Operations within the context of Afghan tradition and heritage.

Produced products such as short, memo style point papers and verbally presented assessments on social economic, political, and cultural problems and emerging opportunities, as well as small studies applying basic social science research methods (interviews, case studies, data analysis, etc). These analyses were tailored to the needs of tactical and operational level commands.

We were stationed in Dahlke US Army Special force forward operation base in South-Eastern Air- filed located in Logar province of Afghanistan. And position required travels in official status to any other areas of Afghanistan to support on site courses, meetings, and other mentorship missions of the RC-SE US Army 3rd and 7th groups Special Forces leaders.

TEKsystems IT Global Services.Inc

Postion: Information Technology desktop Analyst.

Location: Irving, Texas, USA

2018 – 2019 Implement measures to safeguard the company's system. Handling system support activities within the organization and responsible for providing excellent client experiences, working to resolve support issues in a prompt and professional manner. As well as, Installing, supporting, and maintaining servers and other computer systems. Planning for and responding to service outages and other problems, scripting or light programming, project management for systems-related projects.

Duty Summary:

Supporting the mobile pay platform, including integrations with third-party systems and applications.

Supporting mobile applications or mobile transaction-related systems and application.

Experience in cloud computing platforms, such as AWS and MS Azure.

Investigate and resolve transaction processing and settlement issues.

Problem-solving skills, attention to detail, a high degree of motivation and dedication to individually contribute successfully with strong teamworking skills.

Experience of Networking - TCP/IP, Remote Connectivity, Wi-Fi.

Demonstrating a customer-first mentality while analyzing and synthesizing information and knowledge to investigate and resolve mobile pay-related issues.

Closely interact with end-users, from CEO level down, diplomatically, and technically.

Participate in root cause analyses to drive solutions which minimize risk

Understand business processes end-to-end, actively measuring business contribution of enabling systems

Providing client support operation teams by using Service-Now, Remedy, Zen-Desk ticketing systems to capture, manage, and track the status of client’s issues in an organized and highly-collaborative manner.

Monitor computers networks for security issues.

Investigate security breaches and other incidents.

Install security measures and operate software to protect systems and information infrastructure, Active directory and other data encryption programs.

Install and Configure Windows Servers and Provide access to users.

Provide Technical Support and Guidance and Perform System Maintenance.

Monitor System Performance and Create System Backups.

Worked with Active Directory to build user network profiles, reset passwords, unlock accounts, etc.

Microsoft Windows / MSO365 and Outlook. LAN & VPN/Remote Connectivity

MS Office (Word, Excel, Outlook, Access)

Remote Systems (TeamViewer, Windows Remote Desktop, VNC and WebEx.

Hardware device Tablets (Android, iOS),PCs, Laptops (Windows and Apple), Telephony

Systems (Cisco, Polycom) Printers, Routers, Modems Cell phone (Android, iOS, and BlackBerry).

MasTec Advance Technologies

Position: IT Support desktop Analyst.

Location: Garland, Texas, USA

Since 2015- 2018: Supported within management-level staff and perform a variety of tasks related to diagnose the computer problems, Maintaining the company PC services and equipment, Troubleshooting to detect and solve technical problems, Installing or updating required hardware or software and recommending computer products or equipment to improve the company’s productivity, as well as schedule the maintenances and teaching the clients to use the programs efficient and accurate manner. Provided services 24 hours, 7 days a week.

Duty Summary:

Used troubleshooting skills to diagnose and repair the PC’s and peripheral devices.

Provide advanced, L2/L3 support to end-users for Azure AD, on premises AD, Exchange Online, SharePoint, OneDrive, Office 365, PC hardware, operating systems, software applications, peripherals, installations, and device management.

Respond to, diagnose, and troubleshoot problems through tools, analysis, and discussion with users to restore service and/or identify and correct problems. Daily operational requirements include excellent communications and customer service skills.

Support mobile pay platform, including integrations with third-party systems.

Supporting mobile applications or mobile transaction-related systems.

Cloud computing platforms, such as Amazon Web Services and Microsoft Azure.

Installed applications and all hardware / software upgrades and Updates.

Provided technical assistance to Clients via telephone or in person.

Oral and Written communication skills and Costumer service trainings.

Being a highly energetic self-starter who is able to work with minimal supervision.

Train users how to setup and use new technologies.

Worked with Active Directory to build user network profiles, reset passwords, unlock accounts, etc.

Microsoft Windows / MSO365 and Outlook. LAN & VPN/Remote Connectivity

MS Office (Word, Excel, Outlook, Access)

Remote Systems (TeamViewer, Windows Remote Desktop, VNC and WebEx.

Hardware device Tables(Android, iOS),PCs, Laptops (Windows and Apple), Telephony

Systems (Cisco,Polycom) Printers, Routers, Modems Cell phone (Android, iOS, and BlackBerry).

U.S. Armed forces in Afghanistan (NATO & ISAF)

Position: Language and Cultural Assistant)

Location: RC-North and Eastern, Afghanistan.

2010 – July 2014: Interpretation and translation written materials and verbal communications for the U.S. Armed Forces while in Afghanistan for Operation Enduring Freedom. Provided cultural interpretations with the U.S Army officers and enlisted personnel about the local national Afghan inhabitant’s costume as well as traditions in RC-North, Afghanistan.

Duty Summary:

Assisted the U.S. Armed forces deployed Officers, sergeants, and soldiers in Afghanistan with cultural and local traditions of the Afghans.

Interpreted also translated the documents as well as interpretation of the technical trainings for (ANAF) Afghan National Armed Forces.

Interpreted the live meetings for U.S Army Battalion-level ANA, ANP, ANBP,ANLP and other Afghan National local forces.

Processing paperwork and issuing badges up to 100 new hire local employees each day.

REFERENCES

Bernadette B. Musekura

Position: Employment Case Manager of (RST) Refugee Services of Texas, USA

Contact: Email: adzpvr@r.postjobfree.com

Phone: 972-***-**** & 214-***-****

Michael C. Parrish

Position: Resource Manager at MasTec Advance Technology.Inc

Contacts: adzpvr@r.postjobfree.com & adzpvr@r.postjobfree.com

Aziz Frotan

Position: Freelancer Car Dealer in DFW Metroplex

Contact: 463-***-****

Email: adzpvr@r.postjobfree.com

Sadat, Sayed Jawed

Contact this candidate