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ESTHER

OCHEFU

adzpvk@r.postjobfree.com

+1-236-***-****

Surrey, Canada V5V 5X8

SUMMARY A highly motivated and results-driven sales associate with over 3 years of customer-facing, and service delivery combined with a proven track record of exceeding targets and delivering exceptional customer experience. Seeking a challenging customer service/cashier role in a reputable organization where I can utilize my strong interpersonal skills, product knowledge, and passion for exceeding customer expectations. Hardworking and committed to passionate customer satisfaction in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members, and supervisors.

SKILLS

• Excellent team player and team

coordination skills.

• Excellent interpersonal and communication

skills.

• Strong product knowledge and the ability

to educate customers on features and

benefits.

• Exceptional customer service skills, ensuring

customer satisfaction and repeat business.

• Detail-oriented with strong organizational

and time management skills.

• Daily balancing of cash registers.

• Honesty & Integrity

• Complaint Resolution.

• Meticulous Attention to Detail.

EXPERIENCE PROJECT WORKER, BEST CANADA 08/2023 to 09/2023

• Janitorial services.

• Stock receipt, recording, and replenishment.

• Notify management of areas that require maintenance and deep cleaning. PERSONAL ADMIN ASSISTANCE AND CAREGIVER BETH PANOGAN CANADA 04/2023 till date.

• Ensure proper documentation of residents and keeping their personal information up to date.

• Ensuring medications are taken timely and help them observe rest time.

• Keep medication tabs up to date to allow for ease of refills and replacements.

• File a report of concerns and behavioral changes to care supervisor to promote optimal care.

FRONTLINE OFFICER/CASHIER SHOPRITE IKEJA SHOPPING MALL 01/2019 to 02/2022

• Operate sales terminals used for calculating customer items.

• Maintain cleanliness of work area.

• Process returns and complaints according to company policies.

• Daily balancing of sales and filling incidence reports to supervisor. EDUCATION AND

TRAINING

University Canada West - Vancouver, BC

MBA – Currently enrolled.

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BENUE STATE UNIVERSITY - NIGERIA

Bachelor of Science

Mass Communication, from 2004 to 2008

• Major in Business Communication

LANGUAGES English - Fluent

ACCOMPLISHMENTS • Won the Beyond Excellence award three quarters in a role, for service excellence and teamwork, excellence in teamwork, and Risk mitigation. REFERENCES Reference available on request.

Contact this candidate