CURRICULUM VITAE

SELPHINE MWALE

Tel. +254*********/+254*********

E-mail:adzpsp@r.postjobfree.com

Marital Status: Single

D.O.B: 7th April 1994

KEY COMPETENCIES

• Leadership skills,

• I am a flexible since am willing and adaptable to any situation.

• Good interpersonal and communication skills.

• Ability to develop timeline and completing projects in time.

• I am able to thrive in teamwork environment.

• Problem solving and conflict resolution skill.

• Good communication, report writing and computer skills

• I am someone who strives to do my best in every assignment given. WORK EXPERIENCE

Job Title : Back officer/Credit Analyst

Organization Name. :Watu Credit Limited.

Dates of Employment. :2nd November-Upto Date.

Responsibilities.

• Reviewing loan requests.

• Assess client's financial status.

• Evaluate clients credit worthiness and risk.

• Analyze risks and approve or reject loan requests.

• Calculate financial ratios, ie interest rates and weekly payment.

• Adhere to credit policy and guidelines.

• Dliver a multidimensional perspective on the investment outlook in an accessible and informative manner.

• Routinely monitor loans for compliance.

Job Title.

: last call officer

Organization Name. :Watu Credit Limited.

Dates of Employment. :15th April -October 2022

Responsibilities.

• Assisting the portfolios that have gone below perfomance target.

• Calling clients who have declined payments and risk repossesion, to try and bring them back in track .

• Sending report on the clients who are eligible to be back to porfolio and those qualifying to be repossesed.

• Standing in for the supervisors in times of their absence.

• Offering tailor made solutions to challenges facing other officers.

• Continously training newly recruited officers and interns in the debt collection department.

• Ensuring quality control of both personal portfolio as well as other officers portfolios through offering clear guidance and updates. Job Title. :Portfolio Quality Officer /Debt Collection Organization Name. :Watu Africa Limited

Dates of Employment. :6th January 2020-15th october. Responsibilities.

• Monitoring and control of assigned Asset Finance Portfolio using Company software.

• Ensuring adherence to payment schedules through pro-active follow up calls and

reminders.

• In case of clients overdue, identifying and implementing the most efficient debt recovery methods and techniques.

• Following up on phone calls with overdue clients to ensure debtor’s accounts are

up to date.

• Maintaining records about clients’ financial status, reporting daily to the management.

• Developing and strengthening clients relationships, regularly updating clients on Company policies and new products, providing tailor-made financial solutions through the range of products offered by the Company.

• Providing training and sharing knowledge with Interns/Trainees employed by the

Company.

Job Title. Loan officer

Organisation name. : Sunshine Helpers Group

Dates of employment. : Sept 2017- 23rd December 2019 Responsibilities.

• Mobilising Clients to form groups.

• Training the groups on Sunshine helpers group loans and policies.

• Conducting assessment to see if they qualify for the loans.

• Processing loan forms.

• Loan recovery - ensuring all loans disbursed are paid on time and meeting budgets.

Job Title : sales and marketing officer

Organisation Name : IZWE loan company

Dates of Employment : January 2017 to April 2017.

Responsibilities.

• Genarating new business through dood to door selling of the products.

• Driving deman for the companys product portfolio.

• Creating market awareness for the companys product.

• Maintaining thorough knowledge of the company products and services

• Establishing and maintaining effective working relationship with the client.

• Prepare forecast, sales budget and and reports.

PROFESSIONAL AND EDUCATIONAL BACKGROUND

Year Institution Course/Exam Award

January

2014- August

2015

Multimedia

University of

Kenya

Diploma In Journalism 2nd Class

Honours

Upper Division

2009-2012 Eshinutsa

secondary

school

Kenya Certificate Of

Secondary School

{7subjects}

C+

2000-2008 Chepkoiyo

Primary School

Kenya Certificate of

Primary Education (5

subjects)

327 Marks

COMPUTER SKILLS

Word: Advanced

Excel: Advanced

Outlook: Advanced

Power point: Advanced

REFEREES

Prof Marej Makochieng'

Dean of Faculty of media and communication

Multimedia University of Kenya.

Phone: +254*******/2

Mr. Charles Kinyua

Deputy Head of Department

Watu Africa.

Phone: +254*********

Miss Winnie Wairimu Wachira

Supervisor-(Dept. Of Debt Collection)

Watu Credit Limited.

Phone: +254*********

Contact this candidate