RESUME

Gokula Krishnan S

adzpp9@r.postjobfree.com

**/** *********** ******,

Kanchipuram - 631501

+91-887*******

Career Objective:

To Purpose challenge career in industries by providing innovative to the business requirements and to develop skills.

Professional Experience:

Having around 1 year of Customer Support Executive and production technician roles and responsibilities with below organizations

Organization: Borg Warner Cooling Systems

Duration : From February 2016 to July 2017

Working Role : Injection Molding Operator

Organization : Indian Commerce Industries

Duration : From May 2018 to July 2019

Working Role : Production Technician

Organization : Prabha Auto Parts Pvt Ltd

Duration : From August 2019 to January 2022

Working Role : Toll Room VMC Operator

Organization : Altruist Technologies pvt ltd

Duration : From October 2022 to till date

Working Role : Customer Support Executive

Customer Support Responsibilities:

Respond to customer queries in a timely and accurate way, via phone, email or chat

Identify customer needs and help customers use specific features

Experience as a Customer Support Specialist or similar CS role

Familiarity with our industry is a plus

Experience using help desk software and remote support tools

Excellent communication and problem-solving skills

Multi-tasking abilities

Patience when handling tough cases

Production Technician Responsibilities:

Production technicians fulfill several job duties during their workday, including:

Ensuring materials are available for production manufacturing

Inspecting and testing finished products

Identifying problems with production or manufactured goods

Communicating solutions for production challenges with quality assurance

Educating coworkers on health and safety regulations

Establishing preventative maintenance methods

Analyzing machinery and tools to report faults or broken items

Scheduling training sessions for coworkers and staff SYSTEM SKILLS:

MS OFFICE - WORD, EXCEL, OUTLOOK, ACCESS

GOOGLE DRIVE - DOCS, SHEETS, SLIDERS, FORMS

EMAIL - MAIL MERGE, FILTERS, FOLDERS, RULES

S

STRENGTH & RESPONSIBILITY:

Positive attitude, Good Communication, skills, Extrovert & Self Motivated.

Attentive Listening and Effective oral Communications skills.

Great at problem Solving.

Ability to quickly create and apply ideas and solution.

Good leadership SKILLS

Education Qualification:

QUALIFICATION

NAME OF THE

MONTH / YEAR

OF

PERCENTAGE

INSTITUTION PASSING

B.E

Mechanical

Engineering

G.K.M Engineering College,

Perungalathur,

Chennai

2024

52%

D.M.E

Sri Karpaga Polytechnic college,

2014

Kanchipuram 65%

HSC

Government Higher

Secondary School,

Sevelapurai,

Villupuram Dist

2012

56%

SSLC

Anderson Higher Secondary School,

2010

52%

Kanchipuram

S

PROJECT:

Accident avoided System of Punching Machine

Personal Details:

Name : Gokulakrishnan S

DOB : 03-06-1995

Gender : Male

Father’s Name : Sundara Moorthy

Marital Status : Single

Languages Knows : English, Tamil,

Nationality : Indian.

Declaration

I hereby declare that the above said information is true to the best of my knowledge. Date :

Yours Faithfully

Place : (GOKULAKRISHNAN.S)

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