CARLOS A. ABURTO

**** ***** **** **

Vienna, VA *2181

973-***-**** adzpoa@r.postjobfree.com

SKILLS

Computer: Microsoft Office, software installation, and computer repair

Language: Fluent in Spanish

EDUCATION

Bachelor of Arts in Individualized Studies, Business concentration

December 2013

Fairleigh Dickinson University, Teaneck, NJ

Master of Administrative Science, Diplomacy and International Relations

May 2015

Fairleigh Dickinson University, Teaneck, NJ

Master of Administrative Science, Human Resources Management

May 2015

Fairleigh Dickinson University, Teaneck, NJ

Coursework in Business and Finance

2009 to 2010

Universidad Tecnologica Del Peru, Lima, Peru

New Jersey pre-Licensing Life Insurance course

2013

Primerica

OSHA Hazard Recognition for the General Industry Course

2019

OSHA Education Center and the American Safety Council Inc.

Private Security Service Licensing

2022

Department of Criminal Justice Services, Commonwealth of Virginia

RELATED COURSES

Business Communications Business Writing

Management Administrative Management

Business Organization General Administration

EXPERIENCE

Cashier, May 2011 to December 2012

Shop Rite, Rochelle Park, NJ

Execute orders at front end

Provided customer assistance

Classified stock and returns

Managed trucks and placed stock on selling floor

Retail Representative, May 2013 to May 2015

CROSSMARK, Retail Co.

Execute planograms

Work inside supermarkets doing resets

Execute projects for different brands

Store remodeling

Work along with the store employees

Service Technician/Assistant Manager, July 2015 to October 2018 to February 2022

Dyson, Paramus, NJ

Repair vacuum cleaners and all Dyson products.

Assist on management duties.

Create relationships with new customers by selling Dyson products.

Manage the store’s inventory and shipment of the units.

Work along with other service centers in the country and other departments.

Sales and Service Supervisor/Store Manager, October 2018 to January 2022

Dyson, Fairfax VA

Track and monitor key performance indicators including net promoter score measurements to ensure high customer satisfaction levels.

Identify and close sales opportunities with new and existing customers.

Supervise P&L and staff performance to ensure optimal results.

Create new opportunities for cost saving and revenue generation.

Collaborate to develop new training material on products knowledge and customer service skills with employees.

Business Sales Specialist; June 2022 to October 2022

ADT, Springfield VA

•Visit different businesses in a designated are and offer them our different services.

•Perform presentations to clients multiple times a day.

•Networking. Create new opportunities while supporting our existing clients.

•Help customers operate our security systems ( camera, video, motion sensors.)

RSM Retail Store Manager; November 2022

Cricket Wireless, Takoma Park MD

•Supervise, hire, and train new and existing employees on new products & procedures.

•Establish daily and weekly goals for the store and to each employee.

•Perfom and evaluation on daily achievements thru observations, huddles or maximization forms.

•Set events and meetings outside the store in order to expand the brand.

•Create conexions with businesses in the area to promote our products.

•Create promotions & deals that will increase our sales and help with store' goals.

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