Customer Service Data Entry

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Jasmin Pantoja

*** * ******** *** ********, PA 18504

PH: 570-***-**** Email: *****************@*****.***

PROFILE: Individual with excellent customer service skills, personable and outgoing, highly motivated, creative, with leadership and very good decision making skills. Seeking a position that will allow me to grow and utilize my skills that will support the goals of the company.

SUMMARY OF SKILLS:

Bi-lingual: fluent in English and Spanish.

Excellent communication skills: able to communicate with superiors, peers and customers.

Ability to work in a fast paced environment and under pressure.

Strong decision making and leadership skills.

Excellent customer service skills with the ability to resolve conflicts.

Capable of working as part of a team or independently.

Highly organized with excellent time management skills.

WORK HISTORY:

Felchers Vacuum, Binghamton, NY July, 2016- Aug, 2017

Bagger: responsible for packaging 500-1000 units per day.

Responsible for bagging and sealing parts for new vacuums.

Recorded product, packaging, and order information on specified forms and records.

Loaded and transported packaged materials to shipping for processing.

Unity Care, Brookyln, NY May, 2014-Jan 2016

Housekeeping

Carry linens, towels, toilet items, and cleaning supplies.

Cleaned and disinfected rooms, restrooms, and other work areas so that health standards are met.

Emptied wastebaskets and disposed of trash and waste.

Observed precautions required to protect residents and property and followed all appropriate reporting procedures.

Personal Assistant

Provide patients with help moving in and out of beds and wheelchairs.

Provided companionship, assisted with errands and grocery shopping, took residents on walks.

Hilton Hotel, Scranton, PA Dec-2017

Room Attendant / Housekeeping

Cleaning rooms mid-stay and after departure.

Replacing dirty linens and towels

Picking up and returning valet laundry items

School Coloring, scantron, PA Nov,2018

Completed various screen-printing duties

Such as folding printed items, prepared screen-printing patterns

Data entry

Put received material into stock and/or prepare for delivery.

Signature Building Scranton PA Feb,2022

Finishing touch of construction projects

Installing mirrors and closet shelving

Finished the first phase of rough interior cleaning

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