Customer Service Data Entry
Resume:
Marilyn J Clanton
Mature Experienced Customer Service, Receptionist
Montgomery, TX 77316
*******@*****.***
Over 25 years of experience customer service areas. Frequently acknowledged for organizational abilities, as well as always being on time and ready to work. With my "people skills", I am a team player and enjoy working with all kinds of people. Authorized to work in the US for any employer
Work Experience
Senior Executive Chauffeur
Elegant Limousine & Charter - Austin, TX
October 2016 to October 2022
Keeping clients information and identity private. Promoting company at local events and venues. Log, map, pick-up and delivery of clients to prearranged destinations. Keeping customer service, a number one goal. Clean and prepare vehicle at the end of each evening or between each client. Report any mechanical problems to vehicle manager.
Sales and Service
Starwood Hotels and Resorts - Austin, TX
July 2016 to October 2016
Taking reservations from eleven brands of hotels and resort and putting them in computer system. Promoting Starwood Preferred Guest memberships and American Express on the phone.
Chauffeur and Promotions
Crown Limos - Austin, TX
October 2015 to July 2016
Promoting company at local events and venues. Log, map, pick-up and delivery of clients to prearranged destinations. Keeping customer service, a number one goal. Report any mechanical problems to Transportation Manager.
Chauffeur and Promotions
Austin Awaits Charters and Limos - Austin, TX
May 2015 to October 2015
Promoting company at local events and venues. Log, map, pick-up and delivery of clients to prearranged destinations. Keeping customer service, a number one goal. Clean and prepare vehicle at the end of each evening or between each client. Report any mechanical problems to owner Data Entry Operator
Girling Community Care - Austin, TX
November 2014 to May 2015
Enter changes to client's data base, post received timesheets to coordinator's call books, get special pay rates signed and forwarded to upper management, take calls from field supervisors to set up new employees, and back-up as receptionist.
Chauffeur/Driver
Bluebonnet Limousines - Austin, TX
September 2010 to August 2014
Log, map, pick-up and delivery of clients to prearranged destinations. Keeping customer service, a number one goal. Clean and prepare vehicle at the end of each evening or in between each client. Report any mechanical problems to owner.
Payroll Specialist/Payroll Department Receptionist Gentiva/Harden/Girling Healthcare Corp - Austin, TX March 2008 to March 2014
Batch PCA timesheets for payroll. Enter and balance batches for regular and supplemental pay dates. Take calls from branches for research and resolutions. Answer phones and transfer to appropriate individuals for the corporation. Spreadsheets for hand checks, enter special pay rates for branches, check, copy, and disperse negatives, pass out mail as it comes in, purchase office and break room supplies as needed, maintain current inventory of supplies, run weekly reports, and see that reports are separated and sent off to the branches.
Education
High school or equivalent in Business
G. S. Scarborough High School - Houston, TX
May 1973
Skills
• Executive Chauffeur (10+ years)
• Customer Care (10+ years)
• CSR (10+ years)
• Customer Service (10+ years)
• Customer Support (10+ years)
• fast learner (10+ years)
• training (10+ years)
• Driving Experience (10+ years)
• Microsoft Office (10+ years)
• Microsoft Word (10+ years)
• Driving - Senior Executive Chauffer (10+ years)
• Payroll (6 years)
• Microsoft Excel (3 years)
• Front Desk (10+ years)
• Microsoft Outlook
• Typing (10+ years)
• Data Entry (10+ years)
• Receptionist (10+ years)
• Multi-line Phone Systems (10+ years)
• Medical Records (7 years)
• Communication skills
Links
http://facebook.com/txmjc54
https://www.linkedin.com/pub/marilyn-clanton/69/83b/1b1 Certifications and Licenses
City of Austin Chauffeur Permit #7132
November 2009 to Present
I've worked for several small Limo Companies since I started November 2009. I love the opportunities working for a large company with a variety of work. I love challenges! Driver's License Class C
October 2021 to October 2022
I've been driving since I was 16. I've always been the designative driver growing up. City of San Antonio Chauffeur Permit #10284
February 2021 to October 2025
Elegant Limos of Austin/San Antonio/Corpus Christi with over 200 vehicles, San Antonio permit since 2021-2025
Assessments
Scheduling — Proficient
January 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Customer focus & orientation — Highly Proficient
July 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Electronic health records: Best practices — Highly Proficient May 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient
Work style: Reliability — Expert
October 2020
Tendency to be dependable and come to work
Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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