Customer Service Front Office
Resume:
ROCIO GALVAN
Pasadena, TX *****
281-***-**** ********@*****.***
Skills
Excellent attention to detail and organized.
Strong problem-solving skills
Ownership and accountability for deliverables
Knowledge of basic accounting principles and bookkeeping practices
Open-minded, logical, determined, and strong analytical skills
Strong management skills
Deer Park ISD/Fairmont JH
Bookkeeping/Receptionist 10/2020 - currently
Accounts Payables/Receivables
Request POs
Customer Service
Orders Equipment and supplies for the teachers
Bank deposits / Balancing the departments accounts
Petty Cash/Expense Reimbursements for Employees
Filing/Scanning documents
Order supplies for the Xerox Printers and maintenance.
Translating parent letters/documents/calls/conferences in Spanish for Principals.
Answering and transferring incoming calls.
Support the school Secretary when needed.
Providing verbal information to parents/families and assisting in the front office by greeting parents during the busiest times of the day in order to improve home-school communication.
Performing other job related duties as assigned under the administrator’s supervision.
Deer Park ISD/Deepwater Elementary
Parent Liaison 10/2013 - 10/2020
Translating parent newsletters/documents/calls/conferences in Spanish for Principals and teachers
Answering and transferring incoming calls.
Customer Service
Order lunches for birthdays or testing days for the school
Providing verbal information to parents/families and assisting in the front office by greeting parents during the busiest times of the day in order to improve home-school communication.
Working with campus administrators to investigate complaints from parents/families and the community.
Support the Attendance Clerk when needed.
Performing Communicating all special events and activities with the home environment utilizing the Skylert message system in English/Spanish.
Performing other job related duties as assigned under the administrator’s supervision.
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