Tillie Emily Cortez
***************@*****.***
QUALITIES
●Social and communication skills
●Problem-solving
●Cooperative
●Efficient multi-tasker
●De-Escalation Skills
●Avid Listener
EDUCATION
Bassett High School, 2014-2018
●High school diploma
California State University Fullerton, 2018-2022
●Bachelor of Arts in Sociology
EXPERIENCE
Volunteer, Bassett Park Associated Park Council (APC), La Puente, 2014-2019
●Participated in toy drives, feeding the homeless, cleaning up the parks, and helping organize community events.
Internship, Think Together Van Wig Elementary School, La Puente, 2017-2018
●Helped students with homework, helped supervisors with supervision of children ranges 7-11, and helped with cleanup.
Parks After Dark Youth Worker, Bassett Park, La Puente, Summer 2019
●Helped supervisors with the Summer Day Camp program during the day, managed booths during the evening, and helped with cleanup.
Assisting Occupational and Behavioral Therapists 2020
●Helped parents assist younger siblings in therapy over zoom with professional therapists for children (3 year old sister with developmental delay, 5 year old brother with autism)
Amazon Shopper, Whole Foods Marketplace, Pasadena, April 2020-March 2021
●Picked and shopped for groceries throughout the marketplace. Packed clients groceries into bags and shelved bags.
Temp Warehouse Worker Picker/Packer, City of Industry, March 2021-April 2021
●Picked, packed, and labeled boxes for distribution. Lifted and moved heavy boxes onto pallets for pick up. Shelved remaining materials into designated areas.
Volunteers of America Los Angeles Homekey Monitor, Hacienda Heights, January 2021-November 2021
●Helped program managers and program lead monitors run Project Homekey Homeless Shelter. Assisted with opening rooms, meal deliveries and temperature checks for participants.
●De-escalates problematic situations. Listened to participants needs as well as problems and redirected them to correct resources
●Helped to maintain cleanliness and sanitization of the site
Union Station Homeless Services Resident Advisor, Pasadena, November 2021-March 2022
●Help program managers, swing shift managers, and care coordinators run several sites in the Pasadena and Los Angeles areas
●Perform walkthroughs of premises to ensure the safety and well being of both the participants and the site
●De-escalates problematic situations. Listen to participants' needs and problems. Help in any way possible, or redirected them to help receive the best resources
●Document any and all incidents or concerns of participants
Union Station Homeless Services Care Coordinator, El Monte PHK, March 2022-July 2022
●Work with assigned clients and applicable partnering agencies to develop individual service plans intended to assist residents in establishing and meeting appropriate goals
●Maintain accurate and up to date case notes according to Union Station procedures and standards
●Conduct assessments to evaluate the resident’s mental health and/or substance use related issues, seek consultation to determine the need for support & services
ACES ABA Behavioral Interventionist, City of Industry, June 2022-Currently
●Work with individuals to eliminate disruptive and negative behaviors while replacing with positive behaviors and actions
●Assist in helping client develop appropriate skills meant to function in society and as an adult
●Collect, record, and summarize data on observable client behavior
Cross Country Education, December 2022-Currently
●In a school setting: work with individuals to eliminate disruptive and negative behaviors while replacing with positive behaviors and actions
●In a school setting: assist in helping clients develop appropriate skills meant to function in society and as an adult
●In a school setting: collect, record, and summarize data on observable client behavior
REFERENCES
Sugar Salinas
Recreation Services Leader
********@*****.********.***
Yalitza Toledo
Lead Monitor
*************@*****.***