Customer Service Sales Manager

CC

CHRISTOPHER CHAVEZ

********************@*****.*** 305-***-**** Miami, FL 33010

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Inventory Monitoring

Loyalty Program Promotion

Store Cleaning

Design Support

•building all furniture going to showroom including gazebos outdoor furniture. •temporary key holder

experience open and closing store counting tills etc. Customer Complaint Resolution

Sales Tracking

Big Lots Hialeah, FL

Furniture Sales Manager

03/2020 - Current

Greeted customers and offered to assist with showroom navigation and selecting products.

Boosted sales by going beyond basics with every customer to offer product, style and purchasing advice.

Kept sales desk and showroom floor clean and aesthetically appealing with regular upkeep.

• backroom where furniture was kept was cleaned and organized on a daily basis

Coordinated with teammates and clients to schedule deliveries. Coordinated accurate paperwork and tickets for sold items to prevent sales errors.

Upsold customers on protection plans, warranties and coordinating products.

Assisted teammates and mentored new employees to deliver top-tier customer experiences.

Helped customers increase purchasing power through store financing options.

Maintained appealing and sparkling clean showroom by arranging and straightening furnishings.

Asked open-ended questions to understand customer needs and style.

•truck unload process experience and pallet organizing merchandise per department prior to becoming furniture manager. •furniture unload from Ashley furniture and sealy deliveries.

Lamborghinimiami North Miami Beach,

FL

Car Detailer

01/2016 - 02/2017

Cleaned cars both externally and internally by hand or with use of automated equipment.

Vacuumed vehicle interiors to remove loose dirt and debris. Washed wide range of vehicles each day.

Summary

Skills

Experience

Inspected vehicle to verify pristine appearance for customer. Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.

Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.

Applied waxes or masking materials to vehicles to preserve, protect or restore color or condition.

Florida Christian Academy Hialeah, FL

High School Diploma

02/2008

Education and Training

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