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Real Estate Customer Service

Location:
Merced, CA
Posted:
September 14, 2023

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Resume:

Kimberly

Sanchez-Alvarez *** K Street

Merced, CA 95341

209-***-****

adzpd2@r.postjobfree.com

Skills ● Communication

● Customer service

● Decision-making

● Integrity

● Leadership

● Organization

● Problem-solving

● Teamwork

● Time management

● Bilingual

Experience AppleOne, Remote, CA-Admin Assistant 2

July 2022 - Present

Responsible for reviewing unemployment insurance claims with outstanding issues to determine next steps required to resolve those issues. Use critical thinking skills, analyze all information, notes, and documentation to identify gaps or discrepancies in information. Then perform outreach to claimants and/or employers to obtain the necessary information, notate that in the claim file, and forward detailed notes as required to resolve the issue

Dollar Tree, Riverbank, CA — Cashier

June 2017 - September 2018

Responsibilities include receiving payments and issuing receipts and keeping track of all cash and credit transactions.

Castle Family Health Centers, Atwater, CA — Receptionist January 2016 - May 2017

Welcoming patients and visitors, answering the telephone and answering any inquiries. Scheduling appointments and keep those appointments on time. Assisting patients with completing necessary forms and documentation. Keeping a clean and calm reception area.

Horizons Unlimited Health Care, Merced, CA — Medical Biller and Coder

June 2014 - April 2015

Prepare and submit claims for medical procedures and services provided to insurance companies, communicate with patients about outstanding balances, and collect payments for the provider institution. ㅡ

Education

California School of Real Estate, Castro Valley, CA-Real Estate License

August 2021 - October 2021

Completion of Real Estate courses for licensing.

Modesto Junior College, Modesto, CA —AS/AA

August 2017 - December 2019

Completion of Associates of Science Degree in Administration of Justice and Associates of Arts Degree in Social and Behavioral Sciences.



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