Alain Bannah

Certified Scrum Master

Email: adzpcl@r.postjobfree.com, Tel: 210-***-****, San Antonio, TX

SUMMARY

Certified Scrum Master with more than 9+ years of experience leading teams to deliver product increments at the end of each sprint and helping more than one organization raise their revenue and cut costs. Experience improving the process by applying the scrum empirical process. Working in collaboration with the Product Owner (P.O) to insure the maximization of the value of the product.

CERTIFICATIONS

Certified Professional Scrum Master (PSM3)

Certified SAFe Scrum Master (5.0)

Certified Lean Management

Certified SAFe program consultant (SPC 5.1)

EXPERIENCE HIGHLIGHT

Implement Agile Methodologies such as:

Scrum Framework & Kanban

Agile Team Transformation

Agile Tooling (Jira, Confluence, Azure

DevOps)

Team Agile Coaching (Onshore, offshore

and near-shore)

Use Agile & Engineering process.

Leadership & Mentoring team

Scrum Metrics

Coaching Agile Practices

Lean Management

Lean Product development

Process Improvement

Project Management

Relationship Building

Managing IT efforts

Program Increment (PI)

Risk Mitigation & Management

Software Development Lifecycle (SDLC)

Problem Solving

Help Product Owner

CARRER HIGHLIGHT

Ability to work under pressure and multi-task.

Facilitate Scrum Ceremonies (Sprint Planning, Daily Scrum, Sprint Review & Sprint Retrospective)

Ability to work with a cross-functional team, responsible for improving business processes and providing value to the functions they support.

Ability to implement and enforce Scrum principles and practices.

Identified and removed team impediments and facilitate continuous improvement.

Ability to help the Product Owner with prioritization technique (MoSCoW)

Excellent knowledge and experience with most of the Agile delivery frameworks (Kanban, XP, Lean production system, SAFe, DevOps)

Critical thinker and problem solver, able to find solutions to complex problems through analysis and innovative ideas, build strategic roadmaps, and experience on how to mitigate risks.

Coaching and mentoring teams on Agile practices and transitions to Agile.

Ability to communicate with top management, and provide reports that demonstrate project progress per sprint using burn-down charts and team average story point velocity.

Ability to monitor product backlog and sprint backlog daily to ensure the deliverability of an increment at the end of each sprint

PROFESSIONAL EXPERIENCE

Tata consultancy Services (TCS) Client: CITI BANK

3/2021 - Present Technical program manager agile coach

AWS migration project: we had to switch from on-premises data to the cloud for more agility, more security, more flexibility, and cost reduction. During the project I:

Collaborated with the product owner in the process of prioritization of the User Stories for the sprint backlog and the documentation of the User Stories and Acceptance Criteria.

Helped teams execute effective sprints by organizing and facilitating regular backlog refinement sessions with a focus on clarifying and adding details to PBIs (Product Backlog Items) and ensuring that stories are ready to be actioned on by the development team.

Facilitated decision-making, discussion, and conflict resolution across the cross-function team

Protected my team from external influence and removed any impediment that they may be facing.

Captured and helped teams continuously identify and learn from retrospectives by tracking and implementing retrospective action items in subsequent sprints.

Ensured Agile principles are implemented, and facilitated scrum team skills to make sure developers were working in an agile mindset applying scrum practices.

Protected team from over-commitment, manage backlog, prioritized resolution of defects/bugs as evidenced by the on-time delivery of major initiatives.

Using Rally, Jira and Jira Confluence, Azure DevOps for bug tracking, risk and dependencies management, to measure sprint/iteration progress and PI progress.

Capital One Bank 02/2018-02/2021 IT Scrum Master/Agile delivery lead.

Teaching, coaching, and mentoring agile team members on Scrum processes and providing constructive feedback. Train and transform teams to implement agile and coach and mentor teams on SAFe core values, SAFe principles, and agile manifesto.

Team up with the Product Owner/Project Manager to maintain and coordinate communication of project progress to clients throughout each project by visualizing work on Scrum boards.

Act as the bridge between the Product Manager and the scrum delivery team and help both parties to align to a common goal while managing stakeholder expectations.

Help to build a safe environment and strong relationships within teams so problems can be raised and dealt with professionally.

Develop and exhibit a lean agile project management plan (Scaled Agile), facilitated scrum event, and build requirements log (product backlog) with cost estimates and priority.

Conduct Grooming meetings, Scrum Daily standup, Product backlog, Iteration Planning, Iteration Review & Iteration Retrospective meetings.

Determine the team capacity (velocity) from historical data. Created Work Breakdown structure (user stories) and corresponding activities (tasks).

Work with PO to review PBIs to ensure requirements are accurately captured, stories are well written, and teams have a shared understanding of stories in the backlog.

Facilitate scrum ceremonies including the Sprint Planning, the Daily Stand Up, the Sprint Review, and the Sprint Retrospective. Facilitate also the Backlog Grooming Meetings.

Tracked and radiated information on team-level metrics to enable discussions on continuous improvement and set team expectations for high performance.

Toyota Manufactory 02/2017 - 01/2018 IT Scrum Master

Working with multiple teams and providing guidance in adopting scrum practices and agile principles.

Helped the team to solve problems rather than provide solutions and remove bottlenecks.

Identified, tracked and resolved team-level impediments with the development by empowering them to own their development process.

Built a trusted and safe team environment to foster collaboration and continuous learning.

Assisted team to become mature and self-organized by encouraging them to facilitate daily stand-ups, sprint planning, and sprint reviews.

Coached several Developer teams in self-organization and cross-team integration.

Team up with the development team when needed in creating test automation scripts in selenium, regression testing, and UAT (User-Acceptance Test) support, tracking bugs, and retesting applications.

Trained and coached teams on conducting backlog Grooming meetings, Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings and assisting with internal and external communication, improving transparency, and radiating information, and helping define team health metrics for sustainable team monitoring.

Supported teams to identify and gather requirements for building a CI/CD (Continuous Integration/Continuous Delivery) pipeline to enable frequent deployment to production.

Used burn-down and burn-up charts to monitor team progress in order to help coach teams to maintain stable and sustainable space during development.

Facilitated Daily scrum meetings, sprint planning, sprint review, and sprint retrospective.

Worked with the Product Owner on artifacts such as Product Backlog, Sprint Backlog and Sprint Burn down, Release Burn down.

Assisted the Product Owner by providing creative ideas for managing backlog management and continuous delivery of features.

Publicized the team's progress and successes to make sure they are highly visible to the product owner /stakeholders.

Kept the team together all the time to ensure successful sprints.

State of Texas 09/2014 – 01/2017 Project Coordinator

Translated stakeholder requirements into over 10 different tangible deliverable such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams.

Evaluated risks related to requirements implementation, testing processes, project communications, and training saving the company lots of money.

Identified and reconciled errors in client data to ensure accurate business requirements.

Drafted and maintained business requirements and aligned them with functional and technical requirements.

Facilitated monthly meetings with clients to document requirements and explore potential solutions.

Provided executives with analytic and decision-support tools used as the basis for reorganization, consolidation and relocation strategies.

Collaborated with stakeholder groups across the organization to ensure business and technology alignment.

EDUCATION

Grand Canyon University (GCU), Phoenix, Arizona

02/2018 - 02/2021

Master of Sciences in cybersecurity

University of Buea (Cameroon)

Bachelor of Sciences in Medical Laboratory

09/2010 - 06/2014

SKILLS

Jira & Confluence, Azure DevOps, MS Excel, Kanban Outlook, MS Power point, Microsoft Teams meetings, Lean, Lean Six Sigma, Management skills, AWS Cloud, Archer.

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