Project Manager Account

MICHAEL TIROLLO

** **** ***** ****, ***** Branford, CT 06471 203-***-****. ************@*****.***

PROJECT MANAGER OFFERING EXTENSIVE

PRODUCT DEVOPMENT/ PROJECT ENGINEERING

PROFILE

Meticulous and proficient in multiple task management and prioritizing. Collaborator acknowledging others’ skills and experiences; supports interdepartmental relationships. Customer oriented, effectively resolving customer problems or requests. Highly effective people skills; communicates clearly and effectively, both verbally and written. Computer skills: CRM, Microsoft Word, Excel, Power Point, and Project.

CORE SKILLS

• Project Management

• Meticulous

• Risk Management

• Operations Management

• Client-driven

• Technical Documentation & Support

• Cross Functional Coordination

• Strong People Skills

• Process Improvement

PROFESSIONAL EXPERIENCE

MICROCARE LLC., NEW BRITAIN, CT FEBRUARY 2018 – PRESENT

Chemical manufacturer providing critical cleaning fluids for electronics, degreasing components, coating medical devices, and cleaning fiber optic connectors.

Manufacturing Project Manager February 2018 – Present

Responsible for new product development; coordination of manufacturing projects; setting deadlines, assigning responsibilities; monitoring progress and summarizing reports.

Launched approximately 115 new products, generating over $12 million dollars annually.

Manage product obsolescence program, freeing up inventory space approximately 20%, while eliminating excess inventory value by $300,000.

Create workflow process mapping, while maintaining project databases for new product development and capital projects.

Measure project performance using appropriate tools and techniques; analyze the successful completion of short and long-term goals.

Perform risk management to identify and minimize potential issues that will impact new product development.

ALINABAL INC., MILFORD, CT NOVEMBER 2015 – FEBRUARY 2018

Global provider of standard and custom rod ends, spherical bearings, linkage assemblies, and stamped molded assemblies.

Account Manager November 2015 – February 2018

Establish and build strong client relationships within assigned account base; primary contact to customers such as Ariens, BRP, Generac, JLG, Kawasaki, John Deere, Oshkosh, and Polaris.

Managed an account generating revenue of approximately $40 million dollars annually.

Provided technical assistance to the customers; interacted with engineering department regarding design specifications.

Managed outside sales reps launching new business development.

TELAID INC., NIANTIC, CT JUNE 2015 – NOVEMBER 2015

Systems integrator specialized in multi-site technology deployments and delivery of IT, Audio Video, and Security solutions for large enterprise organizations in North America.

Project Manager June 2015 – November 2015

Directed members of the project team throughout the life cycle of assigned products.

Monitored and controlled team performance to ensure all projects were completed within budget and on schedule.

MICHAEL TIROLLO

50 Wood Chase Lane, North Branford, CT 06471 203-***-****. ************@*****.***

OXLEY INC., BRANFORD, CT SEPTEMBER 2007 – MARCH 2015

Leading manufacturer of LED lighting products for military and aerospace applications; specializing in night vision goggle lighting, optical filters, LED technology, and covert IR lighting.

Project Manager/Program Coordinator September 2007 – March 2015

Manage day-to-day progress of assigned programs to ensure committed scheduled items were met; primary technical contact to customers such as Boeing, Gulfstream, Mexican Navy, Sikorsky, and USAF.

Coordinated within organization to ensure program deliverables were met and exceeded customer requirements; interacted with sales, engineering, manufacturing, and purchasing teams concerning cost, pricing, and design specifications.

Initiated Kaizen continuous improvement process in logistics to eliminate unnecessary and wasteful steps that slowed down productivity.

Worked closely with quality assurance manager to ensure adherence to AS9100 quality system; developed and maintained Failure Mode Effects Analysis (FMEA) and process flowcharts.

NORTEL NETWORKS, NEW HAVEN, CT JUNE 1997 – APRIL 2007

Manufacturer of digital and optical telecommunication products that provide complete solutions for multiservice global networking over the internet and other communication networks.

Operations Coordinator/Account Manager September 2002 – April 2007

Planned, coordinated, and managed all activities within Nortel Networks’ operational account based in Connecticut.

Managed installation teams that consisted of up to 30 – 40 technicians: approximately 100,000 installation hours, $55 to $60 million dollars annually per year.

Supervised three high priority projects for Boehringer Ingelheim, Sikorsky, and UTC (located in the CSC building in Meriden, CT); collaborated diligently with customer engineers, third party manufacturer, and site supervisors to successfully complete projects ahead of schedule.

Monitored the intervals of installation and directed the operation teams to meet project intervals, leading to an 85% increase in efficiency.

Managed the installation of five customer specific projects on time for an in-service network involving critical storage data for Aetna, as the first of Nortel's major accounts.

Site Coordinator March 2001 – September 2002

Coordinated and supervised field operations through delegated subordinates. Monitored and maintained installation performance within budget. Maintained procedures and work instructions for the installation teams.

Team Leader June 1997 – March 2001

Supervised installation teams and managed multiple projects on the SBC/SNET account in Connecticut for Nortel Networks. Maintained and promoted a professional, safe work environment while complying with all rules and regulations of Nortel Networks, as well as SBC.

EDUCATION

Bachelor of Arts Degree - Concentrations in Business, Albertus Magnus College, New Haven, Connecticut.

Lean Manufacturing Concept Training, including Kaizen, Connecticut Center for Advanced Technology, Inc.

AS9100 Quality Management System Training.

Contact this candidate