Operations Manager Customer Service
Resume:
Daniel Seigfried
Operations Manager
Contact
Peoria, AZ 85382
adzpaq@r.postjobfree.com
Objective
Highly motivated managerial professional experience in fulfillment operations, transportation logistics, warehousing, and scheduling. Organizer and planner with the ability to implement effective process controls and quality improvement initiatives looking for a company with the opportunity to grow.
Education
The Learning Institute
Graduation 2001
Experience
06/2022 to 07/2023
General Manager • Office • Warehouse • Field Operations • Arcadia Air 04/2017 to 06/2022
Operations Manager • Warehouse • PlumbSmart
01/2015 to 04/2017
Manager • Field Operations • Orangutan
Manage warehousing and inventory functions. Oversee loading and unloading processes for shipping and receiving. Train staff in warehousing, inventory, and logistics procedures. Manage a team of 18 technicians and field job coordination. Customer service and field sales.
Key Skills
Project Management
Budget Planning
Job Coordination and Scheduling
Team Building
Logistics
Fulfillment Operations
Vendor Management
Accomplishments
Worked with TRANE, the company distributor, to build and implement an inventory system by computerizing inventory control using a spreadsheet database, projected parts/material costs for inventory to determine job costs. Implemented a bar coding system to track inventory as well as tools and equipment used by technicians. Implemented and managed a tracking database for vehicle maintenance.
Highly Proficient W/ ServiceTitan
- Platform Leadership
Manage warehouse staff and field technicians. Coordinate and schedule customer requests.
References
[Available upon request.]
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