Customer Service Entry Level

WORK HISTORY COURTESY CLERK **/**** to **/****

Menards Kankakee, IL Q

Bagged customer items efficiently using proper techniques to protect

delicate items and separate different groups of merchandise.

Helped customers take merchandise out of store and loaded items into

vehicles

Assisted customers with large purchases by carrying items to vehicles.

Returned unwanted items to correct store locations and restocked shelves.

Collected more than Number shopping carts from parking lot daily and

cleaned and dried soiled and wet carts,

Maintained clean and tidy checkout area to optimize service delivery.

Assisted customers with checkout process to foster prompt and smooth

transactions.

COURTESY CLERK 08/2021 to 12/2022

Krogers Kankakee, IL

Bagged customer items efficiently using proper techniques to protect

delicate items and separate different groups of merchandise.

Helped customers take merchandise out of store and loaded items into

vehicles.

Assisted customers with large purchases by carrying items to vehicles.

Returned unwanted items to correct store locations and restocked shelves.

Maintained clean and tidy checkout area to optimize service delivery.

Collected more than Number shopping carts from parking lot daily and

cleaned and dried soiled and wet carts.

Assisted customers with checkout process to foster prompt and smooth

transactions.

Addressed customer complaints in a friendly and helpful manner to restore

satisfaction and loyalty.

Addressed customer needs for price checks and merchandise retrieval

from upper shelves or stockroom.

Handled shelf restocks and merchandised front lane areas to drive sales.

Assisted in unloading trucks and stocking shelves with new products.

Took inventory and examined merchandise to identify items to be

reordered or replenished.

Processed retums and refunds in accordance with store policies.

COURTESY CLERK 07/2020 to 03/2021

Target Simi Valley, CA

Bagged customer items efficiently using proper techniques to protect

delicate items and separate different groups of merchandise.

Helped customers take merchandise out of store and loaded items into

vehicles.

Assisted customers with large purchases by carrying items to vehicles.

Collected more than Number shopping carts from parking lot daily and

cleaned and dried soiled and wet carts.

Returned unwanted items to correct store locations and restocked shelves.

Maintained clean and tidy checkout area to optimize service delivery.

Assisted customers with checkout process to foster prompt and smooth

transactions.

Addressed customer needs for price checks and merchandise retrieval

from upper shelves or stockroom.

Addressed customer complaints in a friendly and helpful manner to restore

satisfaction and loyalty.

Handled shelf restocks and merchandised front lane areas to drive sales.

Assisted in unloading trucks and stocking shelves with new products.

Took inventory and examined merchandise to identify items to be

reordered or replenished.

Processed retums and refunds in accordance with store policies.

Responded to customer calls and emails to answer questions about

products and services.

Maintained clean and orderly checkout areas by mopping floors, emptying

trash cans and wiping down surfaces.

Exhibited high energy and professionalism when dealing with clients and

staff.

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