Customer Service Sales Associate
Resume:
Jessica Parker
**** *********** **** 607-***-****
Ithaca, NY 14850 ***********@*****.***
SUMMARY OF QUALIFICATIONS
** ***** ** ********* ***** service and customer service experience; confident and versatile in new environments
7 years of experience working in the health care industry
Capable of understanding new information at a rapid pace
Experienced in maintaining records and working with confidential materials
EXPERIENCE
Dining Assistant, Sodexo, Ithaca, NY 2017-2021
Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning
Set tables with clean linens, condiments, or other supplies
Wipe tables or seats with dampened cloths or replace dirty tablecloths
Child care Assistant, Island Health Fitness, Ithaca, NY 2019-2020
Teach classes or courses or provide direct care to children
Monitor students' progress and provide students and teachers with assistance in solving problems
Confer with parents and staff to discuss educational activities and policies and students' behaviors
Resident Care Aide, Longview, Ithaca, NY 2016-2019
Assist residents with daily activities such as: bathing, dressing, grooming and toileting
Transfer residents to and from activities and meals
Provide care for residents with Alzheimer’s and Dementia
Resident Care Associate, Brookdale Senior Living, Ithaca, NY 2012-2016
Prepared medication for daily distribution by medical staff
Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert
Maintain records of patient care, condition, progress, to report to supervisor
Retail Associate, Kohl’s, Ithaca, NY 2009-2012
Greet customers and ascertain what each customer wants or needs
Compute sales prices, total purchases, and receive and process cash or credit payment
Answer questions in regarding to the store and its merchandise
Sales Associate, BonTon, Ithaca, NY 2003-2007
Check to ensure that appropriate changes were made to resolve customers' problems
Resolve customers' service or billing by exchanging items, refunding money, or adjusting bills
Confer with customers by telephone or in person to provide information about products or services
Cashier, Rite Aid, Ithaca, NY 2007-2010
Helped customers find the location of products
Greet customers entering establishments
Issue receipts, refunds, credits, or change due to customers
Customer Service Associate, Kmart, Ithaca, NY 2005-2008
Recommend, selected, and help locate or obtain merchandise based on customer needs and desires
Engaging and interacting with all customers and staff in a appropriate manner
Maintaining a clean and organized store environment
After School Counselor, Fall Creek Elementary School, Ithaca, NY 1997-1998
Support children's emotional and social development, understanding of others and positive self-concepts
Observe and monitor children's play activities by maintaining a safe play environment
Communicate with children's parents or guardians about daily activities, behaviors, and related issues
EDUCATION
Majoring in Criminal Justice Tompkins Cortland Community College, Dryden, NY 2002-2003
Jessica Parker
1471 Slaterville Road 607-***-****
Ithaca, NY 14850 ***********@*****.***
References
1.Meggan Conklin
Island Health Fitness
Child Care Director
310 Taughannock Blvd. Ithaca NY 14850
2.Melissa Hull
Dining Services Manager
1 Bella Drive Ithaca, NY 14850
3.Julie Prentice
Brookdale Senior Living
Retired Director
366 PO Box Ovid, NY 14521
4.Val Turo
Brookdale Senior Living
Business Office Manager
101 A Bundy Road, Ithaca, NY 14850
Contact this candidate