Angela Perdue
**** *. **** **** ***** 816-***-****
Raytown, MO 64133 adzp4g@r.postjobfree.com
Objective: To obtain a position using my current qualifications with the ability to develop and grow within a company.
Experience:
2018-Current ON Stocking Team Associate
Walmart $21.70/hour Raytown, MO
● Scanning and bagging customers items
● Address and find solution to customer issues as they arrise.
● Collect payment for goods.
2014-2015 MEDICAL BILLING SPECIALIST
Cerner (temp: Hunter Hamilton) $16.00/hour Kansas City, MO Agent: Dynette Majors 913-***-****
● Posting to patient accounts all data from demographics, charges, and payments/adjustments
● Work patient accounts with insurance for claim denials by means of filing appeals and coordinating insurance coverage.
● Assist client with patient account issues due to data entry errors. 2012-2014 FOLLOW UP ACCOUNT SPECIALIST
Medical Management Professionals/Zotec, Inc. $15.81/hour Leawood, KS Supervisor: Danielle Smith 913-***-****
● Determine patient responsibility and ensure proper payments and adjustments are taken
● Explain billing questions to patients and establish payment arrangements/take payments
● Work reports and corresponding paperwork on accounts, file appeals, submit additional information requested by insurance companies 2010-2012 CONTRACT BENEFIT INVESTIGATOR
Teva Neuroscience Inc. (temp: Celebrity Staff) $15.00/hour Kansas City, MO Supervisor: Leslie Root 816-***-****
● Answer calls regarding patient billing issues with pharmacies, resolve unpaid balances by company
● Obtain new insurance information and verify pharmacy benefits, evaluate if patient qualifies for assistance programs
● Work daily reports, follow up on e-mails, and make sure paperwork is entered properly in patients' accounts
2009-2010 CARE COORDINATOR
New River Health Associates $10.00/hour Scarbro, WV Supervisor: Teri Harlan 304-***-****
● Answer phones, schedule appointments, check patients in, enter demographics, scan insurance cards, take messages regarding any issues to be addressed by provider or nurse, and makes reminder calls
● Verify insurance or sliding fee scale, calculate patient responsibility, collect any co-pays or deductibles due by patient, explain any financial assistance or benefits as needed, make batch to post money and make deposit at bank each day
● Fax any requests as needed by provider, schedule any urgent referrals, and help patients with getting state health insurance coverage 2004-2009 PATIENT ACCOUNT REPRESENTATIVE
Sanger Heart Institute $14.00/hour Mooresville, NC Supervisor: Susan Koury 704-***-****
● Verify and enter insurance eligibility and benefits for billing process, explain benefits and address concerns regarding insurance payment and bills to patients
● Copy, fax, file and handle request for all records and paperwork in charts according to HIPPA regulations
● Backup reception area by answering phones, scheduling appointments, checking patients in, collections money, schedule tests (in and out of office), and prepare paperwork for upcoming appointments
Education: 2000-2002 Longview Community College Lees Summit, MO Associates Degree of General Arts – graduated
1999-2000 Northwest Missouri State University Maryville, MO
Accounting Major – no degree
Computer: Imagine, Vitalworks, Siebel, Disease Trak, EHS, Medical Manager, IDX, and Microsoft Word, Excel, & Outlook
Equipment: Copy machine, fax machine, scanner, credit card machine, postage machine, and multi-line telephone