Customer Service Representative
Resume:
Ebony
Chambers
*** ********* ** ******, ** *****
**************@*****.***
Detailed oriented Medical Receptionist with 2-year background performing basic clerical task to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette pared with deep knowledge of medical terminology.
Skills
Front Desk Operations
HIPPAA Guidelines
Multitasking and Prioritization
EHR Efficient
Customer Service
POS Systems
CPR Certified
Insurance Verify
Experience
10/2021 – CURRENT
Medical Receptionist / GA Carmichael Family Health Center Canton, MS
Applies knowledge of medical terminology and insurance processes to support office administration productivity. Maintains strict patient data procedures to comply with HIPPAA laws and prevent information breaches. Maintains patient accounts by obtaining, recording, and updating personal and financial information.
09/2019 – 10/2021
Shift Manager / Your Pie, Gluckstadt, MS
Alcohol Beverage Control certified. SERV Safe Certified. Assigned work and monitored performance of project personnel. Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
08/2018 – 03/2019
Customer Service Representative / Family Dollar Store, Canton, MS
Counted tills at the beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals. Helped customers find specific products, answered questions and offered product advice. Completed daily recovery task to keep areas clean and neat for maximun productivity.
Education
MAY 2018
BA Sociology / Tougaloo College, Jackson, MS
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