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Customer Service Representative

Location:
Canton, MS
Posted:
September 15, 2023

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Resume:

Ebony

Chambers

*** ********* ** ******, ** *****

601-***-****

adzp41@r.postjobfree.com

Detailed oriented Medical Receptionist with 2-year background performing basic clerical task to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette pared with deep knowledge of medical terminology.

Skills

Front Desk Operations

HIPPAA Guidelines

Multitasking and Prioritization

EHR Efficient

Customer Service

POS Systems

CPR Certified

Insurance Verify

Experience

10/2021 – CURRENT

Medical Receptionist / GA Carmichael Family Health Center Canton, MS

Applies knowledge of medical terminology and insurance processes to support office administration productivity. Maintains strict patient data procedures to comply with HIPPAA laws and prevent information breaches. Maintains patient accounts by obtaining, recording, and updating personal and financial information.

09/2019 – 10/2021

Shift Manager / Your Pie, Gluckstadt, MS

Alcohol Beverage Control certified. SERV Safe Certified. Assigned work and monitored performance of project personnel. Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

08/2018 – 03/2019

Customer Service Representative / Family Dollar Store, Canton, MS

Counted tills at the beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals. Helped customers find specific products, answered questions and offered product advice. Completed daily recovery task to keep areas clean and neat for maximun productivity.

Education

MAY 2018

BA Sociology / Tougaloo College, Jackson, MS



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