Customer Service Rep
Resume:
Elizabeth A. Reyes
Smithville,Tx 78957
adzp3t@r.postjobfree.com
OBJECTIVE:I’m seeking a position as a Medical Office Specialist where I may use my knowledge and skills to provide good customer service to patients and work for the success of my employer.
QUALIFICATIONS:
Technical Skills Personal Qualities
Medical Manager Med Soft Bilingual
Microsoft 2000 Office Suite Organized
ICD-9 Coding Positive Attitude
CPT Coding Self Motivated
Business Communications Dedicated
Interpersonal Skills Team Player
Customer Service Multi Tasks
Medical Office Operations Self Productive
Typing 40 WPM Integrity
From my experiences, I have learned to appreciate the importance of many abilities which I believe will be helpful in any work environment. These include, but are not limited to, the following:
Accepting Responsibility Being Reliable
Providing Customer Service Working Hard
Willing to Learn Following Instruction
Completing All Tasks
EDUCATION:
SCI-Graduated as a Medical Office Specialist with 3.9 GPA. This intensive program included almost 1,000 hours over nine months during which I learned and practiced technical skills
EXPERIENCE:
05/19 - Present Customer Service Rep, answer incoming calls, scheduling, 10/18 – 04/19 R1, Customer Service Rep, answer incoming calls, collect payments, update insurance, discuss other billing issues 04/18 – 10/18 Ascension, Customer Service Rep, review patient accounts, collect payments, set up payment plans, discuss other billing issues 03/17- 01/18 Aerotek, referral specialist, create authorization, verify eligibility 09/14 – 02/17 ATP2, verify eligibility, process claims, create authorizations 05/11-08/14 Self-Employed, verify eligibility, claims, credentialing, 10/09-04/11 Plumeria Counseling Center, verify eligibility, claims, credentialing, 08/06-09/09 New Visions Group, Inc. check-in, check-out, billing, claims, credentialing 01/04-07/06 Dr. Reddy Akkanti billing, receptionist, filing, billing, claims, verify insurance
03/97-0302 Self employed, cleaned residential homes and commercial AWARDS:
Scholastic Honors at SCI maintaining 90 or above
REFERENCES:
Available upon request
Contact this candidate