Resume
Khushnaz Gotla
Email: adzovo@r.postjobfree.com
Tel: +1-571-***-****
Preamble
A conscientious, talented and focused small business owner providing high quality personalized culinary services over last 5 years. Bring a combination of strong work ethic and endearing customer experience demeanor to my clients.
I am looking for part-time, remote work opportunities in any kind of data entry, SOP driven procedural activities and / or virtual customer service type assignments.
Soft Skills and personality traits
Strong work ethic, capable of quickly following instructions and establish proficiency
Demonstrated ability to independently complete work on time and to a high standard
Strong personal organizational skills
Ability to problem solve and communicate issues effectively and possess good interpersonal skills
Volunteering and community service – since 2011
As a part of the Bed-O-Bags volunteer group, recycled several thousand plastic bags to make sleeping mats for homeless people
Hand Painted 200+ bookmarks with inspiring messages for doctor’s offices – providing recognition and moral support to healthcare workers during pandemic
Library Assistant at Cascades Library, Potowmack Falls, VA
Classroom helper at Potowmack Elementary School, Sterling, VA
Work Experience
2015 onwards
Multi-cuisine chef and caterer
Running a small home-based catering service for Bridgewater, NJ and surrounding areas
On-demand onsite catering services – meal prep, cooking and organized catering
2007 to 2008
Travel Guru Pvt. Limited – Principal Debt Collector & Coordinator
As the principal debt collector for one of the largest hotel network companies, my job entailed interacting with over 200+ hotel affiliates for debt collection and reconciliation, and provide financial reports to the executive management
1995 to 2006
Jet Air Pvt. Limited – Accounts Executive
Jet Airways is one of the largest General Sales Agents(GSA) in India representing multiple international and domestic airline carriers with multi million $$ revenues in airline ticket sales and cargo operations.
As an Accounts executive, I provided multi-functional expertise across sales, receivables and cargo departments.
Sales department activities & responsibilities
Responsible for gathering, cleansing, analyzing and preparing sales data across various branches and locations
Preparing various reports from collated sales and other data and presenting to executive management
Created various views of collected data using MS Excel
Imparting training to other team members on data collection and reporting practices as per company procedures
Receivables & Cargo department activities & responsibilities
Collating sales data of passenger and cargo productivity report, from over 100+ branch locations and preparing reports for executive management for onward presentation to the airline carriers for revenue accounting purposes
Allocation, creation and distribution of appropriate credit and debit notes to airline carriers based on fortnightly collected data
AR analysis and maintaining receipts of collections in the receivables system for over 350+ IATA and non-IATA agents for parent airline – Jet Airways
Resolving issues and queries with multiple agents through the appropriate escalation matrix and providing data analysis for successful resolution of issues
Education
Bachelor of Commerce, Mumbai, India
Hobbies
Animal communication
Painting
Office automation skills
Proficient in MS Office suite : Word, Excel and PowerPoint