Forklift Operator Class A cdl

RICHARD MOY

LITCHFIELD PARK, AZ *****

Cell: 623-***-****

************@*****.***

Motivated Manager with 20+ years of experience supervising 15 to 25 employees. Skilled at coordinating numerous activities, managing workflow, mentoring workers and working along side of them. Strong leader known for decisiveness and problem-solving skills.

Mergers and acquisitions knowledge

Workforce training

Staff retention

Global and strategic sourcing

Certified forklift operator

Certified electric Jack operator

10/2012 to 12/2019

FRYS FOOD AND DRUG

Phoenix, AZ

Grocery Manager

Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.

Assessed, optimized and elevated operations to target current and expected demands. Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers. Drove consistent sales with effective merchandising and promotions implementation. Oversaw team of 15 to 25 employees in department bringing in over $1.2m in yearly revenue. Coordinated efficient restocking of merchandise to meet customer needs and promote consistent sales. Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

Established, enforced and updated policies keeping business agile and responsive to changing market conditions. Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage. Lead by example and took responsibility for all actions drive culture of performance excellence. Distributed daily tasks to the appropriate employees and checked to ensure that all duties were completed within expected time frames.

Assessed the store, ensuring that it looked clean and inviting at all times and checked that store shelves were adequately and properly stocked.

Generated daily operational and sales reports for corrective action or continuous improvement. Boosted profit opportunities, conducting cost, schedule, contract performance, variance and risk analysis procedures for corrective action.

04/2004 to 10/2012

WALMART SUPERCENTER

Glendale, AZ

Zone Supervisor

Inspected incoming supplies to verify conformance with materials specifications and quality standards. Designed performance metrics to provide traceability through organization and advance tactical and strategic business goals.

Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.

Defined business requirements, data models, and transformation logic and report structures to enhance organizational efficiencies.

Met other supervisors and business leaders to plan and guide workflow and operations. Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity. Increased customer satisfaction by following up on any negative feedback and taking appropriate measure to resolve complaints.

Developed incident management strategy, including troubleshooting, root cause analysis and timely resolution. Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.

SUMMARY

SKILLS

EXPERIENCE

Examined problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making. Delegated tasks to multiple employees while maintaining efficient workplace. Kept areas clean, neat and inspection-ready at all times, maintaining strict compliance with Osha guidelines to keep products within tight tolerances.

Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications. GED

AIBT, Phoenix, AZ

SOME COLLEGE (NO DEGREE): BUSINESS ACCOUNTING

Arizona State University, Tempe, AZ

EDUCATION AND TRAINING

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