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Customer Service Representative

Location:
Kingston, Saint Andrew, Jamaica
Posted:
September 13, 2023

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Resume:

TERENE BAPTISTE

Address

* ***** ***** *****, ****** Acres

Spanish Town, St. Catherine

Contact: 876-***-****

Email address:adzosc@r.postjobfree.com

PROFILE

I am a hardworking, energetic and effective team player who practice accountability and transparency ensuring my professionalism at work. I’m eager to work in a company where I can develop and discover new skills while enhancing my work experience. I am kind, helpful, and polite, with a good sense of humour which would make me a great asset to your company.

EDUCATION

University of the Commonwealth Caribbean

Associate of Science Degree in Paralegal Studies

October 2021 – present

Holy Childhood High School

September 2017 – June 2021

Certificate of Achievement

QUALIFICATION

Associate of Science Degree Paralegal Studies – pending 6 CXC: Mathematics, English Language, Electronic Document Preparation and Management, Human and Social Biology, Social Studies Textile, Clothing and Fashion EXPERIENCE

Sagility

Customer Service Representative

September 12, 2022 – March 31,2023

• Provided insurance information by receiving inbound call

• Assisted members with receiving insurance card, insurance documents and pay premiums

• Assisted members with different insurance packages in their network, submitted claims for rework and contacted provider for Current Procedural Terminology (CPT) codes

• Assisted members with booking appointment and transportation to see doctor or specialist

Maisha Wilson Campbell Attorney at law & Co

Paralegal

May 2023 to June 2023

• Wrote Statutory Declaration and Authorization letters

• Applied for and received Surveyors Report

• Applied for divorce and wrote mediation letter

• Wrote letters to Attorneys, Insurance Companies and Banks

• Applied for Police Report and drafted Plaint Note and Notice to Quit and Affidavit ACHIEVEMENT

Subject Trophies: Electronic Document Preparation and Management Religious Education School Leaving Certificate

SKILLS

Proficient in Microsoft Suite

Technologically Savvy

Effective Communication, both written and oral

Problem Solving

Teamwork

Effective Time management

Patience

Creativity

INTEREST AND HOBBIES

Swimming

Drama

Kiwanis Club Reading

Singing

Baking

Writing

REFERENCE: Available upon request



Contact this candidate