Program Manager Project

Sital (Sid) Nanavaty

*********@*****.*** • 856-***-****

https://www.linkedin.com/in/sital-nanavaty-45520011/ • Cherry Hill, NJ 08003

Executive Profile

Leading global, cross-functional teams in program management, systems, integration, network services, and cloud technologies

High-achieving, senior leader with extensive experience driving results for complex program and project management across global locations. Proven track record of building and nurturing relationships with internal and external stakeholders, including executive leadership and associated partners. Proven track record of redesigning business processes to accelerate the production of quality deliverables. Able to keep projects on track and budget. Collaborative and strategic thinker, who will create a cohesive environment where innovative solutions are possible.

Areas of Expertise

Strategic Planning & Execution

Program & Project Management

Agile and SDLC Practitioner (Scrum)

AWS Practitioner Certificate

Client Relationship Management

Contractor Relationship Management

Virtual/Offshore Team Management

Product Development

Customer Service & Issue Resolution

Coaching & Leadership

Career Experience

Senior Program Manager, Comcast Enterprise Services. Philadelphia, PA June 2022 -April 2023

On contract-Program Lead -Enterprise Product Deployment

Manage the scope of multiple programs for Enterprise Services as defined by the business requirements and budget processes.

Participate in key planning milestone meetings and lead the core program team from initiation through execution and completion.

Identify and obtain participation from required cross-functional core team members, including matrixed project managers, with guidance from strategic business team leaders.

Create program plans and maintain program records. Work with the core team to identify and schedule all the work required to fulfill program scope, including identification and management of critical path.

Assist in the development and implementation of key goals, objectives, and success criteria for the program. Ensure proper documentation is recorded

Identify and analyze risks. Issues and escalate to appropriate Stakeholders. Mitigate risk and ensure resolution in a timely manner.

Track and manage the program schedule and task details included in the program plan.

Communicate updates on major milestones and keep all stakeholders informed of progress and issues. Escalate when necessary.

Keep all stakeholders informed of progress, changes, and issues

Partner with Product Managers and cross functional teams to ensure Program is progressing as planned within stipulated timelines.

Tools utilized- Smartsheet, PowerPoint, JIRA, and Confluence

Senior Consultant, Senior PMO Team, State of Delaware January 2022-June 2022

On contract-Program Lead -Preparation of ARPA funded Hard Wire Broadband deployment statewide- Limited to 6 months – Program value – 90M Dollars. - Vendor Management

Achievement: Contributed to saving Delaware State approximately 20M Dollars on the overall Program

On contract Program lead -deployment of ARPA funded Broadband deployment statewide facing three Vendors

Primary Program/Project contact facing Vendors-Comcast, Mediacom, and Verizon Program Teams as well as the Delaware Legal Team

Established and lead Vendor prospective reporting formats for the overall Program leveraging Delaware state IT assets

Coordinated with federal, state, and local government agencies in creating awareness of the large Program rollout

Participate in team strategic planning, establishing budgets and cost estimates for the overall Program

Assist and guide PM team in required reporting facing CIO team as well as the Governor's office. Supervised 2 PMs.

Utilize PowerPoint for reporting as well as giving presentations to the State leadership team.

Coordinated and contributed to key Vendor meetings resulting in clear SOWs and working agreements.

Senior Program Manager, Comcast, Inc. June 2021 -December 2021

On contract-Program Lead Ethernet Enterprise Product Deployments for Mid Markets Product Team

Senior Consultant, MyDigitalOffice.com May 2020 – June 2021

Lead a team of project managers in delivery of complex programs and multiple projects. Manage the integration of technology across a variety of partners and global, virtual project teams and deliver successful program outcomes. Forge and foster strong working relationships with senior executive stakeholders. Maintain consistent daily and weekly communication. Continually update new skills and knowledge, including training on emerging platforms, to ensure the delivery of cutting-edge technology. Conduct training for staff, such as the analysis of the cost benefit of each project. Create an inclusive environment of trust, accountability, open communication, and creative thinking.

Senior Consultant, Comcast February 2017 – April 2020

Served as representative for Comcast Syndication Operations, driving results for the management of relationships with Comcast Syndicated Partners. Managed FTEs and Contractors and ensured proper resources to complete assigned projects and programs. Supported Syndication Program Delivery teams in the launch of new releases, primarily in the Streaming space RDK and STB Teams), through Kinesis AWS. Maintained consistent communication with Comcast stakeholders, such as Data Producers, related to data deliverables. Resolved issues with little, to no, residual damages. Provided monthly and weekly status updates to key Comcast executives. Supported Partners Business Intelligence (BI) and Network Operations Centers (NOC) team for open tickets generated by Syndicated Partners.

Developed and launched new collaborative processes and managed technology roadmap, including tracking, scheduling, status, risks, and concerns.

Managed programs valued at $45M+, per year.

Practiced Agile methodology for various Programs

Project manager, Comcast, Inc. December 2015 – December 2016

EPS Network Engineering Backbone National Team, Assigned to Comcast Corporation, Bishops Gate Mt Laurel Program Manager, New Jersey

Delivered excellent outcomes for programs and projects, managing a budget in excess of $15M, per year.

Senior Program Manager, AT&T February 1999 – August 2015

After working in sales and field service management, assumed role to lead a team of project managers in the full life cycle of program development and execution. Managed customer-facing activities, including daily and weekly contact and reporting to C-level executives. Served as liaison with leadership to remove any roadblocks that threatened reaching milestones. Supported national sales team related to ongoing initiatives for regional customers, including moving Bank America regional hubs to the cloud.

Additional Experience

AT&T, Sales/Field Service Manager, Dedicated to Merrill Lynch Account

Education

Bachelor of Business Administration (BBA)

Pace University, New York, NY

Certifications

AWS Practitioner Certificate

Six Sigma Yellow Belt

AT&T Internal Program Management Certification - AT&T University

AT&T Account Executive Program Management Certified

AT&T Service Management Certified

AT&T Data Certified

AWS Practitioner Certificate-2020

Awards

AT&T Legends Award (Each year, 2010 - 2013 for excellence in Client Management

Service Management Award for best “Above and Beyond” service, 2015

Recipient, Starfish Award program, 2002, for excellence in customer relationship-building

Languages

Proficiency in English, Hindi, Gujarati, French, and Spanish

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