Customer Service Vero Beach
Resume:
KIMBERLY ANNETTE STRUBE
****Merrillville Dr. Apt #16105
West Melbourne, FL
32904
***********@*****.***
Professional Summary
Accomplished and energetic, with a solid history of achievement. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include customer service, Sales, maximizing revenue and team work.
Skills for Leasing Agent Position
Leasing Consultant, Preparing Lease Documents, Screening Prospective tenants to qualify them, Representative for our Property Owners, Marketing Properties, Communications, Customer Sales & Service, Training, Active Listener. Closing Ratio Expertise Level. Tour Guide, Active Listener, Monthly Comp Surveys, Weekly, Monthly and Year End Reports.
Experience
The Carlton June 1, 2021-Present
West Melbourne
4152 Merrillville Dr.
Providing professional extraordinary customer service to our residents
Yearly renewals and new applications
Qualifying prospective residents
Complex is 100% occupied
Analyzing the market place and competitive market surveys
Recipient of an Employee Appreciation award
Numerous reviews regarding my professional Customer Service
Leasing Consultant Sept. 11, 2018- May 20, 20121
The Reserves at Vero Beach
Jennifer Bove
Residential customer Service, Sales and preparing Monthly Comp Surveys.
Top closing percentage/ Ratio in the Office
Qualifying potential residents
Vero Beach Inn & Suites March 2018-Sept 2018
Guest Service Agent- Vero Beach FL
Providing Customer service to guests checking into the hotel. Multi-tasking to analyze the
marketplace to ensure the hotel is maximizing revenue.
Trip Advisor award for outstanding customer service
Receptionist, Dental Asst., Dental Hygienist Aug 2007-Jul 2013
Dr. Clifton Simmons - Nashville, Tn
Executed full patient assessments through paperless charting on Dentrix. Delivered compassionate care that exceeded dental requirements. Chairside dental assisting, filing of insurance claims and strong focus on re-care system.
Receptionist, Dental Assistant, Dental Hygienist May 1990-Feb 2012
Dr. Morris Frank - Smyrna, Tn
Electronic filing of insurance claims. Scheduling for all re-care patients, chairside dental assisting and dental hygienist with focus on oral cancer screenings, TMJ disorder and soft tissue management.
Installer and Supervisor Jun 2014-Jan 2018
Summit Insulation - Murfreesboro, TN
Helped establish work schedules by consistently doing inventory and having all necessary material ready for each day. Installed foam and insulation in new
residential homes. Moved to Vero Beach
Supervisor July 2013- July 2014
Nissan- Smyrna, TN
3rd Shift
Supervised 8 Car lines over 100 Employees – Focus on Safety, Inventory, Computer Skills and Communication with other supervisors and guests in the plant. Touring of all new hires and training.
Education
Associate of Science: Dental Hygiene May 1990
Tennessee State University - Nashville, TN
Dean's List Honoree. 1st place Oral Cancer Screening contest.
High School Diploma: Business Jun 1984
McGavock High School - Nashville, TN
1st place in "Building a Business" in co-op class senior year.
References
Jenifer Bove Leasing Manager the Reserves at Vero Beach 302-***-****
Nicole Hurley Leasing Manager at The Carlton 904-***-****
David Thompson Director of Sales & Marketing Vero Beach Hotel 716-***-****
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