Project Manager Team Leader
Resume:
Susan Van Kley
************@***.***
Crete, IL 60417
A highly accomplished executive and project manager, extremely capable of handling a wide range of organizational, management, proposal, and presentation functions, consistently producing excellent results. Focusing on both internal and external client concerns, supplying strategic guidance and thought leadership. Proactive, responsible professional effective in an exceptionally rigorous and fast-paced milieu. A team leader and builder who takes ownership, anticipating needs and seeking untapped resources to improve process, efficiency, and increase quality. Excellent communication and interpersonal skills, innovative, detail oriented, and able to prioritize and follow through in all tasks.
PROFESSIONAL SKILLS
Leadership
Active listening
Open to feedback
Strategic thinking
Creative
Agile, adaptable
Mentoring
Problem solving
Time, cost, and conflict
management
Written and verbal
communication
Quality control
Public speaking
Research
Data analytics
MS Word
MS Excel
MS PowerPoint
MS Teams
MS Project
MS OneNote
MS Outlook
MS Access
Power BI
Google Analytics
LANGUAGES
English – native
Italian, French, German,
Spanish – read
REFERENCES
Available on request
EXPERIENCE
Associate Director
EY – Ernst & Young LLP 04/2000 - present
Project Manager, National Tax Quality
In this role I focus on project management, planning, managing, executing, and completing various projects, proposals, and pursuits. Integral to this role are delegating and prioritizing tasks, managing resources, reporting progress, understanding risks, and analyzing and synthesizing project performance, producing proposals and presentations. Tasks performed and abilities used in this role:
• Thoroughly understand project management methodologies and approaches
• Initiate and lead project teams
• Keep teams on time and budget
• Develop and manage global pursuits
• Communicate with project team and leadership
• Implement newly developed technology and tools
• Top-tier facilitator for proposals, learning and strategy sessions
• Proven leader and strategic thinker
• Manage teams of 50+ individuals
• Mentor and develop personal growth for teammates
• Help others feel comfortable and encouraged in the workplace
• Flexible team leadership
• Add value through relationships with key internal, US, and global business and government leadership
• Apply proper internal and external business and political organizational protocols
• Oversee technology teams building internal tools to collect data and monitor reporting
• Prepare, keep, and audit time and expense reports
• Highly proficient software skills
• Data reconfiguration with PowerBi, Excel, etc.
• Regional disability affinity team leader
Susan Van Kley
Page 2
PROJECT LEADER
In my role as Associate Director / Project Manager, I have led the following projects and initiatives.
International Standard on Quality Management (ISQM)
• Teaming with leadership, create internal quality controls (including Control Owners Reference Guides, Risk and Control Metrics, Process Manuals, and Workflow Placemats) for reporting to internal and external governing organizations
• Manage compliance with ISQM, AICPA and PCAOB standards as well as internal system of quality controls
• Oversee technology teams building internal tools to collect data and check control reporting and updates
• Communicate control requirements and affects to global population
• Implement firm-wide technology and control rollouts
• Create data collection formats for all required documentation Global Learning for Professionals
• Create learning plan for 5,000+ global individuals to follow PCAOB mandated education requirement
• Annual four-course learning modules that are presented both in-person and virtually
• Work with stakeholders to generate original course content each year
• Build courses (course assignment, web-based course build-out, in-person live and virtual session materials, back-end monitoring and compliance)
• Develop technology to assign learning, monitor learning, report learning, and learner opt-out platform
• Tactical learning team leader
• Annual compliance reporting to global leadership Audit Quality Reviews
• With established parameters, recruit, evaluate, and develop a team of 100+ firm leaders to take part as annual quality reviewers
• Assign quality reviewers to internal (US and global) engagements considering industry and engagement experience as well as location
• Develop and facilitate learning for final quality review team
• Build technologies to track assignments and document findings and conclusions
• Analyze and report annual data to leadership for consideration in overall firm quality controls
Americas Integration
• Project Manage team of 50+ US and global individuals to create the “Americas” area of the firm
• Integrated US, Canada, Latin America, the Caribbean and Israel into one governing body
• Research and define individual country laws and requirements
• Find and create cohesive software and reporting platforms
• Apply proper business, political and internal and external organizational protocols
• Organize and manage all aspects of large global meetings Quarterly External Tax Accounting Webcasts
• Manage all aspects of webcast production (client participation of 4,000 – 8,000 clients)
• Guide stakeholders creating quarterly content topics and speakers
• Build-out presentation
• Supervise external webcast technology
************@***.***
3551 South State Street
Crete, IL 60417
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