Administrative Assistant Data Entry
Resume:
Shalis Garrett
Experience
AVANTOR NUSIL ADMINISTRATIVE ASSISTANT
SEPTEMBER 2022 – PRESENT
Create run sheets for operators to fill. Enter the detailed data that the operators filled from run sheets. Updating and saving this information to the system. Scanning and filing once completed. Upkeep of schedule and number of sheets completed.
BRINKS INC DEVICE MANAGEMENT/MONITORING AGENT
APRIL 2021 – AUGUST 2022
Communicate with vendors, installers, and Brinks Messengers for timely installation of secured safes. Instructed the installation of Brinks Smart Safe’s for efficient client use. Plan, create, and report all communications including general inquiries, status updates and ticket escalations. Provide clients with instructions, resolution statuses, and any follow up procedures necessary. Monitor Smart Safes for any offline or technical issues.
IQOR CUSTOMER CARE/TECHNICAL SUPPORT
JANUARY 2018- APRIL 2021
Business Care Agent-Assist business customers with their T-Mobile devices, billing, and account management. Processed payments, issued new devices, set up new service.
Tech Care Agent-Instruct customers through technical repair of the cellular devices. Issued new device
If unable to repair. Offered new service and devices.
Specialized Tech Care Agent- Troubleshoot issues with specialized products such as hotspots, coverage devices, and wearables. Maintain records of steps taken and derived resolutions.
AMAZON PACKAGE HANDLER
MAY 2017- AUGUST 2017
Work on a team to assemble, load and unload packages from a conveyor to a delivery truck.
THE HOME DEPOT FRONT DESK CLERK
FEBRUARY 2016- AUGUST 2016
Greet customers. Process payments, credits, and refunds. Restocking and ordering of supplies.
PEDIATRICIANS OF DALLAS FILE CLERK
SEPTEMBER 2015- FEBRUARY 2016
Check-in and collect patient information. File medical records. Process patient discharge. Phone and receptionist duties as needed.
CHICKEN EXPRESS CASHIER
JULY 2014- SEPTEMBER 2015
Greet customers. Cash handling, issuing refunds and exchanges. Basic math and communication a must.
Education
LAKE HIGHLANDS HIGH Dallas, TX - Graduated 3.8 GPA
LANGSTON UNIVERSITY 2016-2018 Degree in Education-in process
Skills
Proficient in Microsoft Office
Data Entry, Filing
Certified in Advanced
Technical Care.
Strong problem-solving skills
Mission
Ready to take my detailed oriented, task driven, technical skills to grow interpersonal relationships and develop a career within a company.
Contact
18959 Lina St. Dallas, Tx 75287
adzohr@r.postjobfree.com
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