Manuel H. Delaguila

***** ****** *****, ***********, ** 20155

703-***-**** adzoer@r.postjobfree.com

PROFESSIONAL SUMMARY

System/Network Administrator with 15 years of progressive experience in a demanding and growing IT operation. Oversaw the doubling of network capacity during this period. Dedicated to improving network availability and resources to all employees by distributing key operations in case of disaster. Maintained an overall network availability of over 99.5% for users. Passionate about researching and implementing new technologies in order to improve both network and end user efficiencies.

KEY SKILLS

Network Administration of Microsoft Windows Active Directory Infrastructure including implementation of Group Policies

Extensive Knowledge of Microsoft Windows / 7/10 Pro and Server /2008/2012/2016, Office 365 Admin

Helpdesk Support for Hardware / Software

OS installation / troubleshooting

Implemented Modern Requirements Lifecycle Management.

System Administration in Azure and M365 cloud environments

Network Protocols such as: TCP/IP, DHCP, HTTP, SMTP, BGP, OSPF, VOIP

Microsoft Exchange 2010/2013/2016 Administration

McAfee Enterprise Antivirus / Anti-SPAM Management

Network Backup Design and Implementation using Veritas Backup Exec 2014/2016

System patch Microsoft WSUS and SCCM

SolarWinds monitoring system

Microsoft Hyper-V, VMWare vSphere 5.x

PROFESSIONAL EXPERIENCE

Alta IT Services, MD August 2019 - Present

Network Engineer

Administer 800+ servers in a Windows 2012/2016 server environment

Implemented multicast changes, including VPN changes on Cisco ASA platform and network changes on corporate and data center infrastructure

Migrated 600 windows 2012 to windows 2016 servers.

Maintained and monitored 600 servers with Solarwinds System Management Software.

Ensure system security and reliability by maintaining device configurations/backups and network monitoring tools, reducing client support tickets by 47%

Assist technical support staff and end-users to manage basic and expedited support for all network related issues

Managing WSUS patching system

SolarWinds monitoring software detect, configuration, diagnose, and resolve network performance problems and outages.

Synectics, Arlington, VA December 2017 - 2019

Network Administrator

Supports and manages LAN, WAN, internet and intranet systems.

Supervised 35 VMware servers.

Configure TFS environment such that SQL Reporting and SharePoint interact with each other.

Collaborates with software application developers, program updates and migration of changes from testing to the implementation stage.

Part of 24/7 support team; rotated with other team members to address concerns and issues cascaded by customers from different Program Officers.

Customized TFS 2015 Work item templates and workflow of the work items.

Installed MS Build and configured to TFS Server.

Documenting the tasks that are helpful in working and maintenance of TFS servers.

Creates and maintains TFS projects branches to include sources code repositories.

Maintained and scheduled Windows/Linux Patching system.

Administered all remote server backup with Veritas Backup Exec.

Eastern Virginia Medical School, Arlington, VA July 2007 – October 2017

Network Administrator III

Responsible for the management and security of a Windows 2003/2008/2012 Active Directory domain infrastructure including the use of a hardware firewall.

Advanced Scripting capabilities in: PowerShell, SQL, TFS Command line.

Advanced knowledge and interaction of SharePoint 2013 Site(s) Administration and Team Foundation Server components for SharePoint 2013.

Assigned task of implementing the development and test architecture effort in support of .NET development utilizing Microsoft Team Foundation Server 2010, Visual Studio Ultimate 2010, and Microsoft Test Manager along with SharePoint 2010 was accomplished as a prototype, including data conversion.

Implement TCP/IP core networking services using Windows NT, DHCP, WINs and DNS.

Work with Forests and Domains; Restructuring a Forest and Renaming Domains

Maintains the Group Policy infrastructure based on the policies and guidelines provided

Designed and managed backup solution using both tape media and Network Attached Storage (NAS) for redundancy purposes.

Plan, install, and manage multiple layer Cisco switch stacks. Creation of multiple trunks and voice and data VLANs.

Solely responsible for all hardware and software inventories.

Developed company specific software images for faster deployment of new end user workstations using scripted automatic restore compact disks.

Provided concrete customer service and support of all standard Apple applications and hardware including hardware resets, password reset/setup, account setup.

CERTIFICATES

MCSE, CCNP, ITILv3

Red Hat Certified System Administrator

EDUCATION

GEORGE WASHINGTON UNIVERSITY Virginia -US

Computer Network and Information Technology, May 1996

San Marcos University Lima - Peru

Bachelor of Science in Information Technology, April 1987

REFERENCES

References are available upon request.

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