Kiersten Huff
adzobo@r.postjobfree.com Atlanta, Georgia Mobile: 404-***-****
EDUCATION
Bachelor of Arts in Mass Media Arts, Clark Atlanta University, January 2023- Present: GPA 2.84 CPR, AED, and First Aid Certified
CAREER SUMMARY OF QUALIFICATIONS
Over 3 years of extensive professional experience, contributing to the development and implementation of administrative, business leadership, and technical processes within professional settings
Extensive leadership experience in logistics and operations with the U.S. Army National Guard
Keen in volunteering and completing community service work, which helps benefit the public and community while also giving a sense of personal uplift, compassion, and satisfaction Areas of Experience & Expertise
Computer Science Logistics Leadership Volunteer Work Student Government Public Speaking Project Management Customer Service Training & Development Advocacy Operations Effective Communication Film & Photography Content Creation Graphic Design Fashion PROFESSIONAL BACKGROUND
Automated Logistical Specialist February 2021- Present U.S. Army National Guard
• Supervise and perform management and warehouse functions in order to maintain equipment records and parts
• Establish and maintain stock records and other documents, such as inventory, material control, accounting and supply reports
• Review and verify quantities received against bills of contracts, purchase requests and shipping documents
• Unload, unpack, count, segregate, palletize and store incoming supplies and equipment
• Simplify and standardize the collection and use of maintenance data
• Raise the quality and accuracy of performance, cost and parts data through improved maintenance management
• Display leadership through training, development, coaching, and mentoring of new specialist
• Assure compliance is being maintained by following standard operating procedures (SOPs) E-Commerce Specialist January 2021- March 2022
Wal-Mart
• Participated in the order filling process and engage customers with exceptional customer service throughout the process
• Multitasked between completing orders and answering in store customer questions, during fast paced seasons
• Acknowledged and greet customers upon entering the store and answer questions related to different departments
• Assisted fellow associates as needed throughout the store and assist with training and development
• Ensured different areas of the store are well stocked and neatly maintained, as customer traffic picks up Service Ambassador June 2019- March 2020
Delta Sky Club
• Proactively engaged and welcomed members and guests and verified credentials as they entered the Sky Club
• Acted as a club hostess, while providing quality service and providing direction as needed
• Answered questions about membership renewal and ongoing membership benefits
• Answered and resolved guests' concerns and escalating to leadership as needed
• Effectively handled unruly passengers, working with Club Lead, airport police, and TSA when necessary LEADERSHIP & VOLUNTEER WORK
• Animal Shelter Volunteer, Sisters with Vision, Student Government Association, National Council of Negro Women, Revolt, Inc., BLAQ, Panthers at Work, Pretty Individuals Who Nature & Impact Knowledge, Breaking the Cycle, Transfer Students
& Ludacris Foundation
OTHER EXPERIENCE
• Package Handler, Amazon, August 2022- January 2023
• Hostess, Crackle Barrel, June 2019- August 2023
• Security Officer, Allied Universal, January 2023- Current