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Information Technology Technical Support

Location:
Georgetown, Demerara-Mahaica, Guyana
Salary:
G$450,000 Net Salary
Posted:
September 13, 2023

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Resume:

The Human Resources Manager/Director

Halliburton

Lot 103 Charmichael Street

Georgetown, Demerara,,

Guyana

Dear Sir or Madam:

I am applying for a position within your organization that suits my qualifications and experience.

Please find attached my resume to assist in your determination.

I am willing to provide any further information that you may require should you positively consider this application.

Thank you for your kind cooperation and consideration.

With Kind Regards,

Bidesh Dwarka

RESUME

BIODATA

Name: Bidesh Shrikanth Dwarka

D.O.B: 23rd March, 1997

Sex: Male

Address: 148, Parafield, Leonora, West Coast Demerara

Telephone: Home – 592-***-****

Cell – 592-***-****

E-mail: adzobe@r.postjobfree.com

Nationality: Guyanese

EXPERIENCE

(i) MASSY MOTORS 1st June, 2021 – 20th June, 2023.

Currently I am employed at Massy Motors as the sole Information Technology Officer, where tasks such as maintaining the software and hardware for the Massy Motors locations, Berbice, Essequibo and Ruimveldt, in Guyana, managing the user accounts and share folders on the cloud servers to ensure a smooth workflow for our employees. Ensuring our cybersecurity system is up to date, as well as our firewalls and switches to ensure we have protection from unwanted access to our files and folders.

(ii) MASSY GUYANA 1st December, 2018 – 31st May, 2021.

At Massy Guyana as an Information Technology Support Officer, where tasks such as maintaining the software and hardware for the Massy Organization in Guyana, managing the user accounts and share folders on the servers to ensure a smooth workflow for our employees.

(iii) MASSY SERVICES April 18th 2018 – 31st November, 2018

At Massy Services as a Technical Support Agent, where I carry out tasks such as maintenance of software and hardware issues for Moneygram and Surepay agents, monitoring of the surveillance system, managing user accounts for Moneygram.

(iv) STERLING PRODUCTS LTD. July 2013 – August 2013

I had a two-months’ work study at Sterling Products Ltd. as a Computer Technician during July 2013 – August 2013. I was able to expand on my Information Technology background by assisting in operating systems installation and software installation.

SKILLSET

At a personal level I have a full understanding of how the different hardware are complete and interact with each other along with the following areas:

- Computer Servicing - troubleshoot and solve problems

- Windows Operating System Installation

- Basic Understanding of Networks - setup wireless router system

- Basic Understand of Microsoft Office -work around the various Microsoft apps such as Word, Excel, Access and Powerpoint

- Basic Knowledge of MySQL

- Working knowledge of Adobe Lightroom – associated with my hobby as a photographer/videographer

- Working knowledge of Adobe After Effects – associated with my hobby as a photographer/videographer

- Working knowledge of Adobe Premiere Pro – associated with my hobby as a photographer/videographer

NB: I am a holder of a valid driver’s license for car

EDUCATIONAL BACKGROUND

INSTITUTIONS ATTENDED

University of Guyana - 2019 – 2022

University of Guyana - 2013 – 2018

St. Stanislaus College - 2008 – 2013

Leonora Government Primary School - 2002 – 2008

QUALIFICATIONS/ CERTIFICATES

UNIVERSITY OF GUYANA:

Bsc. in Information Technology Graduated 9th December, 2022

Diploma In Computer Science Graduated 10th November 2018

GLOBAL TECHNOLOGY CERTIFICATION:

- Comptia A+ 29th January, 2019

- Networking Essentials 30th April, 2018

- IT Fundamentals 17th April, 2018

TRAINING

- Certificate for Customer Service Training 13th September, 2018

- First Aid Training 24th October, 2018

- Certificate for OSHA 10 hour Training 30th May, 2018

CERTIFICATES

Certificate Date Attained

SD-Branch: LAN Edge Wired and Wireless 2023-06-07

Introduction to Fortinet Network Security 2023-06-07

Masterclass on putting Industry 4.0 into Practice - Arthur Lok Jack 2022-06-14

Introduction to Big Data 2021-08-10

Principles of Photo Composition and Digital Image Post-Production 2021-05-03

Mind Control: Managing Your Mental Health During COVID-19 2021-04-14

Cybersecurity Compliance Framework & System Administration 2021-04-14

Introduction to Cybersecurity Tools & Cyber Attacks 2021-04-14

Introduction to Psychology 2021-04-14

Introduction to Enterprise Computing 2021-04-02

Google IT Support Specialization 2021-03-31

IT Security: Defense against the digital dark arts 2021-03-31

Operating Systems and You: Becoming a Power User 2021-03-31

The Bits and Bytes of Computer Networking 2021-03-27

Essential Google Cloud Infrastructure: Foundation 2020-11-28

Oil & Gas Industry Operations and Markets 2020-11-27

Camera Control 2020-10-08

Cybersecurity and Mobility 2020-09-30

Fundamentals of Network Communication 2020-09-25

Six Sigma Advanced Analyze Phase 2020-09-24

Introduction to TCP/IP 2020-09-24

Fundamentals of Management 2020-09-24

IT Project Management 2020-09-24

AI For Everyone 2020-09-24

Wireless Communications for Everybody 2020-09-24

Business Analytics and Digital Media 2020-09-24

Cybersecurity and Its Ten Domains 2020-09-24

Introduction to Google Docs 2020-09-16

Managing Change when Moving to Google Cloud 2020-09-16

Cameras, Exposure, and Photography 2020-09-16

Practical Introduction to the Command Line 2020-09-16

Create and Format a Basic Document with LibreOffice Writer 2020-09-16

Business Analysis & Process Management 2020-09-16

Create Informative Presentations with Google Slides 2020-09-16

Google Ads for Beginners 2020-09-16

Command Line in Linux 2020-09-16

AWS Fundamentals: Building Serverless Applications 2020-09-16

The Foundations of Cybersecurity 2020-09-11

Managing Network Security 2020-09-11

Windows Server Management and Security 2020-09-10

System Administration and IT Infrastructure Services 2020-09-09

Introduction to the Internet of Things and Embedded Systems 2020-09-09

Technical Support Fundamentals 2020-09-09

COVID-19 Contact Tracing 2020-09-08

CARIBBEAN EXAMINATION COUNCIL (CXC)

Subjects Year: Grades:

Agriculture Science 2013 II*

Caribbean History 2013 IV

Electronic Document and Preparation Management 2013 I

English A 2013 III

English B 2013 IV

Information Technology 2013 II

Mathematics 2013 II

Principles of Business 2013 III

Social Studies 2013 IV

*Denotes double award.

EXTRA-CURRICULAR ACTIVITIES

- Dominoes

- Whist

- Photography

- Videography

- Cricket – Soft Ball

- Avid Gamer

REFERENCES

Vishnu Persaud - Chief Executive Officer – GECOM

- Mobile – 623-5547

- Email – adzobe@r.postjobfree.com

Ramsay Ali – Chief Executive Officer – Sterling Products Limited

- Tel – 265-7403

- Mobile – 623-4224

- Email – adzobe@r.postjobfree.com

Norrhan Parboo – Regional IT Manager – Massy Remittances

- Mobile – 662-0000

- Email – adzobe@r.postjobfree.com

Maria Badley - Corporate Secretary - Massy Guyana

- Mobile – 627 9798

- Email - adzobe@r.postjobfree.com

Jose Tihul - Regional Technical Support Officer - Massy Remittances

- Mobile – 689 2006

- Email - adzobe@r.postjobfree.com

Vishodie Bhagwandin – HR Manager - Massy Motors

- Mobile – 6962039

- Email - adzobe@r.postjobfree.com

Faudia Ramjohn – Production Technician - SBM Offshore

- Mobile – 6196150

- Email - adzobe@r.postjobfree.com



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