Lucas Him
978-***-**** **********@*****.*** Lowell, Ma 01852
SUMMARY
Experienced Manufacturing Technician with in-depth knowledge of the latest technologies and production methods. Skilled in the operation and maintenance of a variety of production equipment. Ability to identify and solve problems efficiently, while ensuring quality standards are met. Outstanding interpersonal and communication skills.
SKILLS
Communication and presentation
Highly motivated
Highly responsible and reliable
Coordination
Active listening
Goal setting
Good Manufacturing Practices
Materials Knowledge
Safety Protocols
Workflow Coordination
EXPERIENCE
Manufacturing Technician, AST Products, March 2023-August 2023 Billerica, MA
Kept production logs and maintained job material inventory.
Built packaging for finished products and calibrated or adjusted equipment to ensure quality production.
Collaborated with team members to promptly accomplish tasks and meet deadlines.
Wrote thorough reports detailing production quality findings and proposed recommendations.
Maintained a clean work area by disposing of waste materials properly.
Customer Service Associate, BestBuy, October 2021-December 2021Nashua, NH
Helped large volume of customers every day with a positive attitude and focus on customer satisfaction
Offered advice and assistance to customers, paying attention to special needs or wants
Recommend products to customers, thoroughly explaining details
Assisted customers with setting up appointments, special order requests, and arranging merchandise pick-up
Communicated with vendors regarding backorder availability, future inventory and special orders.
Customer Service Associate, Target, October 2020-February 2021Lowell, MA
Helped large volume of customers every day with positive attitude and focus on customer satisfaction
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Informed customers about special promotions and provided detailed information for various products
Developed and actualized customer Service initiatives to decrease wait times.
EDUCATION AND TRAINING
High school Diploma, Lowell High School June 2022