EMPLOYMENT HISTORY

OCT, **** - JUL, ****

Server, Smoothie king, Pawleys island

Assist in maintaining a clean and sanitary work environment by regularly cleaning and organizing the smoothie station, utensils, and equipment

Management

Upselling and cross-selling smoothie ingredients and supplements to maximize customer satisfaction and sales Ensure smoothie ingredients are stocked and readily available for use Assist in creating a positive and welcoming atmosphere for customers by providing friendly and attentive service Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner Assist in creating and implementing weekly promotions and special offers to attract new customers and increase sales JUL, 2022 - OCT, 2022

Server, Forescore tavern, Jacksonville

Develop and maintain a thorough knowledge of the menu, including ingredients, preparation methods, and special dishes, in order to provide accurate information to customers and make personalized recommendations based on their preferences Create a welcoming and friendly atmosphere for guests by providing excellent customer service and ensuring their needs are met Provide exceptional customer service by ensuring all guest needs and requests are promptly attended to Upsell and promote food and beverage specials to increase revenue NOV, 2022 - FEB, 2023

Bottle service, Club heaven, Jacksonville

Bottle service

Develop creative and innovative ideas for themed bottle service events to attract new customers and increase revenue. Increase bottle service sales by implementing creative promotions and upselling strategies Develop personalized recommendations for bottle service packages based on customer preferences and budget constraints to enhance customer satisfaction and increase sales.

Develop personalized bottle service packages for VIP clients to enhance customer experience and loyalty. Maintain a comprehensive knowledge of different types of alcohol and mixology techniques to provide expert recommendations to customers

FEB, 2023 - MAY, 2023

Server, Flying fish taphouse, Jacksonville

Create a welcoming and friendly atmosphere for guests, ensuring they have an enjoyable dining experience and are likely to return. Develop and maintain a thorough knowledge of the menu, including ingredients and preparation methods, in order to answer customer questions and make recommendations

Upsell menu items and promote daily specials to maximize sales and increase revenue. Provide exceptional customer service by anticipating and fulfilling guest needs, resolving any issues or complaints in a timely and professional manner.

2160 Mayport Rd Apt #803, Jacksonville,

United States, 32233

adzo7p@r.postjobfree.com

843-***-****

ALEXIS MAYZAK

WAITRESS, BOTTLER SERVICE, BARTENDER

PROFESSIONAL SUMMARY

While being a full time college student at Jacksonville University, I'm also an experienced server with 5 years of experience in the food and beverage industry. Skilled in providing excellent customer service and working in high volume bars, restaurants, and nightclubs. Demonstrated leadership abilities as a manager for over 3 years. Strong communicator with a creative approach to problem-solving. Very passionate worker and providing customers with a great experience. Ready to contribute to a team-oriented environment.

EMPLOYMENT HISTORY

MAR, 2023 - SEP, 2023

Bottle service, Medusa lounge, Jacksonville

Management of bar and liquor

Develop and maintain relationships with VIP clients to ensure repeat business and customer satisfaction. Create personalized bottle service experiences for high-value customers to enhance their overall satisfaction and increase loyalty Coordinate with the rest of the team to ensure prompt and efficient bottle service for all high-value customers. Coordinate with the operations team to ensure smooth execution of bottle service experiences, including timely delivery of drinks and accurate billing, to enhance customer satisfaction and maximize revenue. Maintain a high level of product knowledge and stay updated on current trends in the beverage industry to provide informative recommendations to customers.

Identify and pursue new business opportunities to expand the lounge's customer base and increase revenue. EDUCATION

AUG, 2020 - PRESENT

Bachelor in Aviation management, Jacksonville University, Jacksonville Graduating early in April of 2024 to pursue as an officer in the United States Marine Corps. SKILLS

Leadership Bartending

VIP service Menu knowledge

Business development Event planning

Customer satisfaction Waitressing

Upselling Bottle service

Guest experience Relationship building

Liquor management Food service

Menu design Marketing

Staff training Inventory control

Teamwork Problem-solving

Creativity Promotions

Cash handling Cocktail making

Table service Time management

Salesmanship Multitasking

Attention to detail Service-oriented

Adaptability Social Media Marketing

Team Leadership Staff Management

SKILLS

Restaurant Operations Conflict Resolution

LANGUAGES

English

HOBBIES

I am into bodybuilding, working on cars, football, and competitive cheer.

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