Customer Service High School
Resume:
Isabel Monsivais
San Jacinto CA 92583
adzo1c@r.postjobfree.com
Professional profile
I am a bilingual, highly energetic, and ambitious customer service professional with over 3 years of experience. I have succeeded a mature and responsible approach to any job I take on, or situation I’m presented with. Dedicated to continuing being compassionate and most of all patient. To utilize my professional customer service skills to allow for optimum company results.
Skills
● Multitasking
● Excellent listening, written, & verbal communication skills
● Time management ability
● Bilingual (Spanish & English)
● Microsoft ( word, excel, & PowerPoint)
● Internet & cell phone technology
EXPERIENCE
Cascade living group, Concierge
January 2023- April 2023
● Assisted ASL speaker with with translating personal needs to management or activities.
● Made PowerPoint for daily schedule for residents
● Hosted activities when needed
● input billing codes
● Updated employee work schedule and/ or updated
Stater bros market, Clerk/produce
February 2019- September 2019
● Managed cash, credit, debit, P.O, and wic system daily.
● Provided high quality unbiased customer service.
● Performed tasks in company standard and used problem solving skills. Cafe Society, Loma Linda CA - Clerk/waitress/custodian drr rrf& February 2018- August 2018
● Answered phone calls to handle customer order placement while multitasking other essential tasks.
● Built and maintained customer loyalty by providing prompt, friendly and efficient service.
● Assisted customers with selections based on preference.
● Input orders and maintained private transactions in a timely manner to ensure optimum sales.
● Sustained personal and public area pristine.
In home assistance, Loma Linda CA - Caregiver
December 2017 - February 2018
● Provided in-home care for an Alzheimer’s patient.
● Dressed patient every morning.
● Focused on daily needs, homemaking, cooking, & making sure patients' space was as clean as can be.
● Entertained patient by reading, playing games, and singing songs. EDUCATION
Jurupa hills high School, Fontana CA - High school diploma May 2018
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