Security Officer Customer Service

Louis M. Endjilo

***** ******* *****,

Laurel MD 20708.

Tel: 646-***-****

Email: **********@*****.***

SECURITY & FIRE SAFETY OFFICER

Profile Summary

Licensed security & fire safety officer with broad ~ experience in performing the following security

functions:

Identify suspicious activities and guard against illegal actions such as

violence, threats, thefts, criminal behavior, and regulation breaches.

Monitor and control entrances and exits to and from assigned firm's

premises to prevent unwanted unauthorized attendance.

Report and document security status

Actively manage and perform actions required to secure an environment

such as patrols, investigations, active presence, and operation of security

equipment.

Prevent and perform emergency first aids and fire evacuation drill or fire safety

Qualifications:

High School Diploma

Security & Fire Safety Training.

CPR & First Aid Certification card

DC Armed SPO license.

Maryland unarmed and Armed Licenses

Maryland Driver License

OC, Baton, and Handcuff Certifications

MSO (Master Security Officer training and certificates by Allied universal NYC)

Core competencies include:

Projects, strong customer service skills.

An active listener, tactful; diplomatic and articulate.

Strong interpersonal and communications skills - Effectively interact with people of

different ages and cultures.

Positive attitude/image - Collaborative and flexible

Strong problem solving - good judgment and prioritization.

Can work independently and as part of a team.

Objective Statement:

Enforce all the security measures required to make the environment as safe and secured as

possible

Professional Experience:

Armed Security Officer – Supervisor

BTI Security Services - 1700 Rockville Pike, # 200, Rockville, MD 20852) - (2019– 2022)

Supervise (12) Armed Guards

Assign duties and organizing work schedules

Insect team to ascertain proper adherence to uniform and equipment preparedness

Brief team at start of shift, updating them on recent developments and concerns

Document entry and exit times of visitors

Follow up on verbal and written reports from subordinates

Compiling reports for upper management

Security Officer:

Allied Universal - (WMATA site) -10201 Good Luck Road, Greenbelt MD - 2017-2019

Provide preventive and protective security services by enforcing company security regulations.

Monitor Access control, by checking ID Badges, for employees, visitors, and contractors. Patrolling

WMATA perimeter and parking lots.

Security Officer:

Allied Universal - World Trade Center Site (9/11 Memorial) - 180 Greenwich Street, New York - (2013 – 2017)

Provide a safe /secure environment for the company

Provided protective and preventive services for employees and visitors.

Key Functions:

Provided a safe/secure environment for the company by enforcing security regulations and

watching for unusual events in assigned areas.

Identified unsafe conditions and improperly secured property to help prevent theft, injuries

or damages to the company properties, visitors, and employees.

Investigated clients' complaints or potential criminal behavior – Investigated thefts and

criminal

misconduct by questioning individuals involved in specific incidents.

Provided preventive and protective security services - Notified the law enforcement on

potential civil or criminal affairs.

Participated in violence prevention programs and investigations coursework.

Responded to medical emergencies.

Languages Spoken: English, Spanish and French

Contact this candidate