Administrative Operations

Zili Wang (Annie)

Temple City, CA ***** 626-***-**** ***********@*****.*** https://hnwangzili1.wixsite.com/website-1

SUMMARY OF QUALIFICATIONS

• Over 5 years of experience in an administrative position focused on project management

• Exceptional interpersonal and cross-culture communication skills, fluent in Mandarin and English

• Familiar with Evaluation Framework, data-driven, detail-oriented, well-organized, and professional expertise in designing and analyzing various qualitative and quantitative Surveys

• Proficient in MS, G Suite, Zoom, CRM: Hubspot, Advertise design: Canva, and Social Media platforms

EDUCATION

Pepperdine University, Graduate School of Education & Psychology Los Angeles, CA Degree: Doctor of Education Major: Leadership, Administration, and Policy June 2023 California State University Fullerton, CA

Degree: Master of Science Major: Educational Administration June 2017 University of Commerce Hunan, China

Degree: Bachelor of Arts Major: Business English June 2007

CREDENTIALS & CERTIFICATIONS

Early Childhood Education Administration: UCLA Extension May 2023 CITI Program Research Education Division - Social Behavioral: Pepperdine University February 2022 Program Consulting Certificate: Pepperdine University collaboration with Kairos Consulting May 2021 Montessori Early Childhood Teacher Credential: American Montessori Society June 2018 Mandarin Montessori Teacher in Childhood Credential: Ancona Montessori Research Center July 2018 Design, Assessment, and Management of PBL in Art Education: Mido Art Education September 2018 First Aid CPR AED October 2017

RELEVANT EXPERIENCE

The Church in Arcadia Arcadia, CA

Core Coordinator in Administration April 2018 - Present

• Coordinated cross-culture communication among church ministers to serve 260 members in the children’s program

• Created and presented promotional materials, successfully increased student enrollment from 10 to 60 with the team

• Cooperated with 11 teachers in preparing, teaching, and disciplining the onsite class on Worship Days

• Collaborated with team members to create virtual and onsite children's curricula for 8 churches during the COVID-19

• Conducted the Parents Satisfaction Survey and evaluated the curriculum with a 97 percent Satisfaction rate US Student Services Co., Ltd. Los Angeles, CA

International Student Admissions March 2022 - Present

• Participated in recruitment efforts by attending educational fairs and networking events to attract potential applicants

• Conducted outreach to clients through digital social media and successfully landed over 7600 prospective customers

• Provided consulting about admissions requirements and procedures to assist prospective international students

• Coordinated students’ Invitation Letters, VISA service, homestay arrangement, risk control, and all translations Arcadia Montessori School Arcadia, CA

Teacher and Consultant Intern May 2017 – June 2019

• Served as a lead teacher for an initial class of 24 students during the 2017-2018 academic year, for ages 2-6

• Provided consulting by performing SWOT analysis to identify internal and external problems during 2019 academic year

• Initiated school’s changes based on Community of Practice Theory and Lewin’s Change Management Model

• Designed the training program for 12 employees by the framework of Merrills’ First Principles of Instruction

• Measured the effectiveness of the training program by using Kirkparticks’ evaluation approach Roho Media Co., Ltd Shenzhen, China

Media Marketing Director March 2010 – July 2013

• Developed marketing strategies and plans, and successfully managed more than 10 projects in brand promotion

• Designed proposals for customer's marketing events, coordinating and overseeing the event processes

• Maintained 100 percent customer satisfaction by consistently following up on services and fostering positive relations

• Received the Annual Best Employee Award each year amongst a staff of 200 employees Hunan International Economics University Changsha, China Admissions Officer and Counselor March 2007 - July 2009

• Recruited high school students based on university requirements by collaborating with teams on assigned cities

• Set up reference points in high schools for admissions to address inquiries from parents and students

• Verified student information and qualifications to ensure students meet admission criteria

• Communicated with the university admissions department to arrange transportation and conduct campus tours

• Successfully recruited over 60 students each summer for the university across various majors

PUBLICATIONS

Wang, Z. (2023). The Experiences of Parents in a Christian Spiritual Parenting Program (Order No. 30310162). Available from Dissertations & Theses @ Pepperdine University - SCELC; ProQuest Dissertations & Theses Global; Publicly Available Content Database. 278-***-****).

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