Store Manager Customer Service
Resume:
VARNELL ANDERSON
*** *. ***** ***** *******, IL *0628 773-***-**** adznup@r.postjobfree.com
SUMMARY
To take a company to the next highest level of customer service and to the highest level of sales.
SKILLS SUMMARY
Customer Service Inventory Control MS Word
Supervisor Role Internet Staff Trainings
Type 45 wpm Outlook
PROFESSIONAL EXPERIENCE
STORE MANAGER
ICAHN Automotive 1/11 – Present
Review profits and loss and make improvements on operations and control expenses
Training and development of 1,000 employees
Assists customers with purchases
Create and evaluate various reports
Consults with customers on auto care
Answer and screen multi line telephone calls and arrange conference calls
Maintains office equipment and order supplies
Interface with high level executives
MANAGER IN TRAINING
Jiffy Lube 1/10 – 1/11
Learn day to day operations
Learn different positions of the bay technician
Assists customers with purchases
Create and evaluate various reports
Consults with customers on auto care
Answer and screen multi line telephone calls and arrange conference calls
Maintains office equipment and order supplies
Interface with high level executives
Education
Elmhurst College
Business and Theology
Training
Management Operational Training
Restaurant Training
PROFESSIONAL EXPERIENCE
STORE MANAGER
Auto Zone 3/07 – 1/10
Review profits and loss and make improvements on operations and control expenses
Training and development of 1,000 employees
Assists customers with purchases
Create and evaluate various reports
Consults with customers on auto care
Answer and screen multi line telephone calls and arrange conference calls
Maintains office equipment and order supplies
Interface with high level executives
STORE MANAGER
ADVANCE AUTO PARTS 7/05 – 3/07
Review profits and loss and make improvements on operations and control expenses
Training and development of 300 employees
Assists customers with purchases
Create and evaluate various reports
Consults with customers on auto care
Answer and screen multi line telephone calls and arrange conference calls
Maintains office equipment and order supplies
Interface with high level executives
ASSISTANCT STORE MANAGER
HOME DEPOT USA 11/97 – 07/05
Review profits and loss and make improvements on operations and control expenses
Training and development of 300 employees
Assists customers with purchases
Create and evaluate various reports
Consults with customers on auto care
Duties included training associates in specialty sales (kitchen and bath, floor and walls, doors and windows and paint)
Maintains office equipment and order supplies
Interface with high level executives
Contact this candidate