Customer Service Office Assistant
Resume:
Jennifer Jones
Email: adznu0@r.postjobfree.com
Mint Hill, NC 28227
Education
Bachelor of Science Human Services Management
University of Phoenix
Graduated June 2007
Experience
Office Manager (Night Shift/Promotion)
In and Out Bail Bond
December 2022
Supervise staff and assist with difficult situations
Monitor quality of work completed by staff (audits, corrections and give feedback)
Call in to request assistance/guidance as needed
Manage tasks with urgency and maintain confidentiality concerning client information
Administrative Coordinator/Office Assistant
In and Out Bail Bond
January 2021 to November 2022
Answer phones and interpret as needed
Prepare paperwork for agents
Manage caseloads in Payment Department
Human Services Specialist II
Mecklenburg County Department of Social Services
June 2013 – October 2019
Conduct client interviews
Determine eligibility for Medicaid and Food and Nutrition Services
Provide information for additional services as needed
Administrative Support Assistant
Mecklenburg County Sheriff’s Office
April 2011 to June 2013
Provide information about inmates
Process paperwork/filing as needed
Deputy Clerk
Mecklenburg County Courthouse
October 2007 to April 2011
Prepare calendar for Domestic Violence Court
Enter warrant information for noncompliant traffic offences
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