Project Manager Customer Service

IMRAN SOHAIL

Mobile / WhatsApp: +968-******** / +92-316******* E-mail: ************@*****.***

Over 18 Years’ Experience in Retail and Sales:

Obtaining the following important strengths:

Sound expertise in administration, sales, retail and business development processes.

Developing and maintaining high standard of merchandising, placement, store branding, and proper display techniques in order to create inviting impression for customers.

Strong sales support, staff leadership and training skills.

Core Skill and Competencies:

Personal and company success driven:

Result-oriented and highly responsible.

Know how to promote, demonstrate and sales.

Patient and exceptional customer-service:

Experience in guiding customers towards

Optimal sales.

Promotion and advertising skills of high level:

Excellent communication and interpersonal skills.

Strengths:

Honest, Hardworking.

Fast learning skills and keeping grasp of the scopes of technologies.

In my ability & knowledge, I will be taken any type of work and can handle it.

Work experience details

Supermarket Division Manager:

Employee No: 35801

Working with the Sultan Center Oman from 26 Nov, 2019 – till date …

Grocery Manager:

Employee No: 5178

Working with MIGROS (Turkey) from April, 2019 to Sep, 2019

Department Manager:

Employee No: 9792

Working with The Sultan Center Kuwait from July, 2010 to Oct, 2017. Job Objective:

Build a full-scale sales operation from ground to up, duties include establishing database system, and developing,

Boosting sales and marketing strategies.

Implement strategic goals for marketing campaigns with buildings in the range of SIM.

Serve as project manager, leading a team of 25 creative and assistant.

Oversee the functioning and productivity of a company division

Strategic with senior management to market new product of consumer’s goods into traditional retail channels of distribution in Fast Moving Consumers Goods markets.

Identified and analyzed client goals and developed digital marketing strategies and solution to achieve client’s objectives.

Do quarterly inventory in accordance with schedule and focus on sales budgets.

Grocery Supervisor:

Employee No: 9792

Working with The sultan center Kuwait from April 2007 to July 2010. Job Objective: Experienced supervisory seeks a new career path where I can put my experience to use for the benefit of the company.

Sales Assistant:

Employee No: 9792

Working with the Sultan Center Kuwait from Dec, 2005 to April, 2007.

Visual Merchandiser + Salesman:

Employee No: 1438

Working with “Mohammad Abdul Rehman Al Bahar (Unilver) “From Feb 2005 to Oct, 2005. Job Objective: Experienced supervisory seeks a new career path where I can put my experience to use for the benefit of the company.

Professional Experience:

Manage stock and order.

Evaluated corrects cycle count discrepancies.

Drafted transactions for data entry and carried out basic clerical tasks.

Supervised production rate and analyzed stock records.

Operational Experience:

Monitored inventory levels and authorized to check inventory cycle counts.

Enforced root cause problem solving and corrective action process.

Evaluated stock items for surplus and suggested alternative stocking programs.

Assisted corporate team and regional counterparts and handled inventory price changes.

Coordinated with operations management and carried out inventory analysis.

Aided development and enforcement of systems and coordinated in merchandising and planning meetings.

Core functions:

Ability to load and unload all incoming material and validating those supplies.

Ability to verify the accuracy of shipments by checking for shortages and damaged goods.

Ability to input purchase order receipts and posting to operating system.

Ability to write routine reports and correspondence.

Ability to addresses e-mail and phone requests and questions.

Proficient with Microsoft Office - Word, Excel.

Skilled at operating mobile equipment such as pallet jack and fork lift.

Understands customers and the selling process

Understand key business functions

Ability to motivate and develop people

Achievements:

Suggested and assisted in implementing a “check system” to provide immediate quality feedback to the shipper.

Awarded Employee of the Month following excellent demonstration of work ethics and hard word.

Experienced office Administrator and accountant known for being highly organized and flexible, offering my dedication and ability to lead Supermarket work effectively.

Have key functional administrative skills as follows:

MS office Proficient – Word, Excel and Power Point.

Organizational skills – Replenishment, Merchandising and Stock management.

Leading office staff.

Ability to prioritize and handle stress in fast paced environment.

Office Management and Accounting:

Monitored the smooth functioning of the office activities and kept track of the productivity of staff. Key functioning areas:

Keep a good relationship with the company's clients.

Assist the employees in building and maintaining their individual databases.

Conducted orientation and induction ceremonies with the employees and educated them about the expectations of the firm and about their duties.

Provide feedback on the individual performances of employees.

Looked after the organization’s budget and presented analysis to the top-level management.

Supervised all administrative and accounting personnel with their operational tasks and made recommendations.

Education

High School / Matric: - Govt Comprehensive High School Gujrat Pakistan DAE: - Govt SP Institute of Technology Gujrat Pakistan DECLARATION

I hereby declare that the entire particular mentioned above are true to the best of my knowledge and belief.

(IMRAN SOHAIL)

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