Customer Service Sales Representative

Stephan Jonathan MAHAMOODALLY

ADD: La Rue Lees, Curepipe

Mobile:+230-********

Email: *********************@*****.***

DOB: 26th March 1988

Nationality: Mauritian

License: Private Car (since 2010)

Speaking & Writing: English, French & Mother tongue (Creole) WORKING EXPERIENCES

June 2022: Self- Employed (Taxi Driver)

Since August 2020 – June 2022 INNOBOX CO LTD and BGLAM. I.B Bahemia

(cosmetics products for men & women), MERGED TOGETHER Salesman Representative & Salesman Delivery

Deliveries of cosmetics products for Bglam and Innobox Co Ltd on order only. Spotting new customers:- individuals, hairdressers, cosmetic shops, supermarkets, etc…

Storekeeper :- Ensure adequate stocks levels for smooth order/ deliveries. Load stock as per invoices.

Ensure that delivery of products is made on time and in the most professional ways as per standard.

Collect cash/ cheques payments and deposits were made via ATM Cross verify that payments through Internet banking are made accordingly by customers.

Determine the best way to improve deliveries/ orders/ merchandising for fuel and time economy.

INNOBOX Company Ltd (Distributing sector)

Since July 2013 : Sales Representative / Driver Salesman / Merchandiser

(Distributor in

baby diapers & pants, wipes, adult diapers & pants, sanitary pads and liners for women).

Duties and Responsibilities:

Visits store/clients, perform physical inventory and liaise with ‘chef de department’ to place order

according to agreed items

Loading stocks for delivery from warehouse and ensure timely delivery and physically place items

on shelves

Ensure proper display of items in optimum quantity on shelf along with price and clear markings of promos, etc.

Communicate with buyers/retailers regarding new items, prices, etc. Ensure an optimum stock level at retailers at all times. Regular and consistent reporting to ofce with respect to smooth operation of planning and targets.

Follow competitors moves and communicates to ofce for a better organisation of our work.

Proper care and use of company assets.

Coming forward with suggestions in view to promote sales fgures and creating new customers.

Jan 2013 - Jun 2013: Self employed and part time driver at Odezile ltd

(Distributor in water

dispenser for both individual and companies)

Dec 2011- Jun 2013: Self employed (technician in electronics mobile, tablets and pc)

Aug 2009 – Nov 2011: General Aviation Mtius Ltd (YU Lounge) Position: Concierge

Duties and Responsibilities

Be always well groomed, smiling and staying in a positive attitude towards customers and

colleagues.

Working as Team Leader on a rotating basis system. Assisting in formalities for Immigration, health and custom procedures for our passengers from /to

their private jets and regular commercial fights

Ensure that all reservations are same as fight (inbound/outbound), transfers

(limousine / helicopter)

for the smooth arrival / departures of our customers. Follow-up of bookings as per our mailing system (outlook) with hotels, tour operators and car

agency.

Ensure that respective limousine and drivers names vehicle number are tally as per list as it is high

and very strict security zones. (if there is any issues on changing of drivers or limousine at last

minutes to facilitate their access for our customers) Promote the selling on a commission basis system of Silver crafted sculptures of Patrick Mavros.

Invoicing direct customers /hotels / tour operators Helping in the transfers of passengers from / to YU Lounge on their commercial / private jets by

Porsche Cayenne / Bmw

Flexible and ready to work at odd hours and in extension of shift for the smooth operation of

lounge.

Skill gained: Marketing, Management, Receptionist and Accounting Aug 2008 – August 2019 General Aviation Mtius (YU Lounge) . 18 Aug 2008 - 14 Aug 2009 working as consultant waiter and barman for Elaura Ltée.

(Dumont Catering) at the YU Lounge.

Position held: Waiter, Barman & Concierge Trainee

Duties & Responsibilities: serving customers as per standards implemented and innovating in the

presentation of our food and cocktails.

Skill Gained: Creating of new and attractive cocktails and new responsibilities in the new environments as per above.

2007 – 2009 Elaura Ltée (Dumont Catering) Specialist in 5 Star ‘traiteur’ and restaurants

Position: Waiter and Bar waiter

2007

Training at Les Sirandanes Hotel and Le Club Med Albion as waiter and baiter 2004-2007

La Clef des Champs (Mrs. Jacqueline Dalais)

Specialist in 5 star ‘Traiteur’, restaurants and consulting in F&B sector. Position: Waiter and Trainee Barman.

TRAINING COURSES

First- Aid at St John Ambulance (ST. Andrews Ambulance association/ British Red cross)

Giving Initial Assistance / treatment to injured or suddenly taken ill persons before professional

assistance.

Fire Drill training by the Fire Services/ AML provided by the Airports of Mauritius Oraa Image & Wellness Professional Ebene

Image Management & grooming. (Maximising frst impression) Sage Pastel Software Concepts( Evolution Basics)

Customer Service Excellence Workshop at The Beachcomber Training Academy Customer service is an attitude, customer care on phone, efective oral communication skills, basic

leaderships and motivation, personal grooming, awareness of food hygiene practices

Creating links with your Immediate Colleague workshop How to create and form part in a team, i.e. TEAM BUILDING. Bartenders Workshop

Introduction to Rum: The Professional Bartender/ Bar Equipment/ Basic Skill pouring/ Basic Rum

Production/ Drink -Making methods/ Basic Rum cocktails. Acknowledgement from ‘Terre de Paix’.

Active involvement in the promotion of the activities of ‘Terre de Paix’ in favor of children in distress

Education Details

Alliance Françoise :- Year 2000 & Year 1998

Secondary Education

2000-2004 New Eton College

Primary

1999 St Joseph College(CPE)

1994-1998 James Toolsy Govt School

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