Raven Holbert

Collection Rep

Elgin, IL *****

adznm9@r.postjobfree.com

224-***-****

Work Experience

Cage Cashier

GRAND VICTORIA CASINO - Elgin, IL

May 2019 to August 2020

When I apply I was a dish washer, after 5 month. I apply to work in cage as a cage cashier my job description was first verify the money that was in the drawer with a manager. Then proceed to assist customer with there transaction. also verify each strap had the exact amount in it. also at the end of my shift verify with manager making sure my draw balance. Customer Service Representative

Aetna - Rolling Meadows, IL

February 2017 to July 2018

Take and make inbound and outbound calls

Setup precertification's for procedures, therapies,and inpatient admissions for providers and facility representatives.

Forward needed calls to nurse to provide clinical for cases. Follow up on calls.

Verified insurance coverage.

Explained EOB's to patients.

Collection Rep

Dovenmuehle Mort Inc - Elgin, IL

June 2015 to June 2016

Inbounds Calls, accepting payments from borrower, Outbounds Calls courtesy calls reminder borrower that due.assisting the borrower with hardships assistant if needed. Motivated, dependable customer service representative, seeking employment in a fasted paced growing company. I put a lot of pride and integrity in my work. Highly adaptable individual noted as a model team player who is willing to assist when and where needed. I'm a hard worker and learn quickly. Customer Service Rep

PLS Financial Inc - Elgin, IL

September 2009 to June 2015

Collect on Delinquent loans

Keyholder, open and close the store

Cash Handling

Kitchen Assistant

Arbor Management - Elgin, IL

January 2005 to August 2006

Serve food and beverage to students and Facility

Operate commercial dishwashing machine

Adhere to safety sanitation practices

Education

High school diploma

Elgin High School - Elgin, IL

1995

Skills

• Call Center

• CSR

• Customer Service

• Customer Care

• Customer Support

• Banking

• Cash Handling

• Accounting

• Guest Services

• Cashiering

Additional Information

SKILLS

Ability to multi task

Strong Communication

Able to work well with other and with little supervision LANGUAGES

English

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