Customer Service Computer Systems

DESMOND MCQUILLEN

Atlanta, GA ***** 678-***-**** ****************@*****.***

Objective

Highly motivated to leverage seven years of experience and achievements in computer operations, storing and distributing hazardous materials, performing basic maintenance to stay mission essential, and providing excellent patient care. Expertise in improving efficiency, resolving problems and providing exceptional leadership. Excellent communicator, skilled in peer and team development. Demonstrated technical competency in computer systems installation, testing, maintenance, repair, networks, and customer service. Skills

Operational leadership

Goal-oriented

Processes and procedures

Organized

Resolution-oriented

Adaptive team player

System installations

Equipment repair

Operational improvement

Problem resolution

07/2022 to Current

Atlanta, GA

06/2021 to 07/2022

Atlanta, GA

05/2020 to 06/2021

Smyrna, TN

03/2017 to 05/2020

Killeen And South Korea, TX

Experience

Firefighter/Advanced EMT

City of South Fulton Fire/Rescue

Responded immediately to alarms for fires, vehicle accidents and other emergency situations. Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.

Trained continuously to maintain required physical fitness for demanding work. Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.

Worked on equipment desk and demobilized fire engines, water tenders and other machinery used in responding to incidents.

Maintenance Technician/Electrical Technician

Maxwell Chase Technology

Maintained clear and safe workspace areas to meet OSHA standards. Installed new systems, replacement parts and components to maintain proper operation. Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.

Inspected electrical components to identify defects and hazards and make necessary adjustments. Designed, fabricated and installed upgrades to improve existing equipment. Electrical and Mechanical Maintenance Tech

Taylor Farms

Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.

Performed performance and safety inspections on equipment and machinery to maintain operational baseline. Responded to personnel queries and troubleshooting requests to provide repair services to improve operations. Maintained clear and safe workspace area to meet OSHA standards. Contributed to operational quality and efficiency by calibrating instruments, applying controls and implementing maintenance functions.

Petroleum Supply Specialist

U.S. Army

Oversaw receiving, shipping and storage of bulk fuel and water. Documented all fuel movements in the computer system. Completed daily well checks, including measuring tanks, checking flowlines and recording pressures. Removed oil spills and performed general cleaning duties to keep units tidy and safe. Inspected pipelines, tightened connections and lubricated valves. 02/2015 to 03/2017

Colorado Springs, CO

05/2013 to 01/2015

Atlanta, GA

Maintained team safety with through diligent observation and timely action on concerns. Performed inspections, maintenance service and basic repairs on equipment. Performed basic maintenance and repairs to maintain optimal well performance. Adjusted and calibrated equipment to correct pressure, temperature and vibration malfunctions. Inspected military vehicles, fuel hoses, and connections for quality and supervised installations to prevent errors. Field Artillery/Tactical Data Systems Specialist

U.S. Army

Establishes and operates communications systems.

Assist in preparation of computer centers for operations and shutdowns. Prepared computer systems for operations to conduct cabling, installation, and removal procedures. Inputs initialization data and data base information to computer systems. Created and observed surveyed firing charts.

Operates and performs operator level maintenance on computer equipment. Created graphs, charts, and tables to report on results of statistical analyses. Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.

Inspected electrical components to identify defects and hazards and to make necessary adjustments. Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime. Auto Body Repair Technician

Paint Genius

Trained technicians and team members to maintain and operate all equipment safely. Received new inventory orders and verified completeness and accuracy. Maintained record accuracy by using work order reporting system. Replaced or repaired parts to complete daily work orders on vehicles. Monitored parts and materials storage area and maintained stock replenishment and organization. Evaluated vehicle schematics to assess required parts and order accordingly. Inspected automotive repairs to match paint and maintain body appearance. Improved operations by working with team members and customers to find workable solutions. Worked closely with team members to deliver project requirements, develop solutions and meet deadlines. Performed routine inspection and maintenance of equipment. Sioux City, IA

05/2010

Douglasville, GA

Education and Training

Criminal Justice

Briar Cliff University

High School Diploma

Douglas County High School

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