LaShauna Denise Henry

**** ******** ***** **** **., Winston-Salem, NC 27106, adzniy@r.postjobfree.com, 336-***-****

OBJECTIVE: To become gainfully employed in the Administrative/Clerical field at a facility that

welcomes the opportunity for growth and advancement.

EDUCATION

Northampton High School East, Conway, NC August 1992-June 1996 Weighted GPA 3.5

High School Diploma

Roanoke-Chowan Community College, Ahoskie, NC August 1996-May 2001 Office Systems Technology/Pre-Nursing

Weighted GPA 3.5

Pre-Nursing Certificate, 1999 Total Accredited Hours, 90.2

Wake Technical Community College, Career Step, Raleigh, NC August 2018-August 2019 Medical Coding and Billing Certification Completion

EXPERIENCE

Family Services, Inc February 2021-February 2023

Senior Administrative Assistant

Answered/Routed calls to designated personnel

Took messages for staff

Maintained Office Supplies

Sorted/Distributed mail

Collected payments from clients

Recorded all donations

Maintained clean/sanitized office/lobby area

Greeted clients/visitors upon arrival in a friendly/professional manner

Family Services (TRC) March 2020 (COVID layoff)

Front Desk Receptionist

Answered switchboard phone/routing calls to staff

Took messages for staff

Greeting clients/visitors upon arrival

Collected payments from clients

Logged all checks/monies received into spreadsheet

Maintained clean/sanitized office/lobby area

Sorted/Distributed mail

Food Lion, Inc October 2018-Nov 2019

Part-Time Deli Clerk

Assisted in making sure all products were filled at capacity

Maintained hot bar

Assisted customers

Maintained clean environment

Winston-Forsyth County Schools, Winston-Salem, NC October 2013-June 2018

Second Secretary

“Hub of information” for large high school (1,800-2,000)

Answered high volume of phone calls

Collected payments from students for fees

Made sure daily announcements were displayed and verbally announced to students/staff

Kept an inventory of supplies for staff

Collected incident/accident/workers comp reports

Sorted mail/made sure packages were delivered to proper location

Paternity Lab Center, Murfresboro, NC December 2010-January 2012

DNA Consultant

Scheduled DNA tests at facilities in a local area

Collected payment information and demographics from customers

Confirmed appointments with DNA facilities and payment confirmation

Explained process to clients

Faxed all pertinent information to DNA facility of client’s choice

Cornerstone Healthcare, Winston-Salem, NC July 2009-August 2010

Front Desk Receptionist

Verified insurance coverage

Collected co-payments upon arrival

Checked patients in/out

Implemented HIPAA

Greeted patients in courteous manner

Worked after hours clinic for emergency situations

Winston-Salem Forsyth County Schools October 2006-June 2009

Substitute/Administrative Assistant

Acted as long term Administrative/Clerical Sub at local schools/central office in Forsyth County

Growing Child Pediatrics, Raleigh, NC May 2005-May 2006

Administrative Assistant/Medical Records Specialist

Verified insurance coverage

Collected co-payments

Scanned insurance documentation/medical records into Med Data

Answered multiple phone lines

SKILLS

Proficient in MS Word, Outlook, Office 365

Knowledge of Procentive Medical Records software

Able to type 75 wpm

Familiar with Systel Printer, Fax & Copier software

Familiar with Pitney Bows mailing machine

Skilled to operate Versa Phone system

REFERENCES

Available upon request

Contact this candidate