Lindsey MacLeod

**** ******** ****

Abbotsford, BC V3G 2N4

cell: 604-***-****

adzng4@r.postjobfree.com

OBJECTIVE:

To obtain full time or part time employment

SUMMARY OF QUALIFICATIONS

oCompleted Serving it Right Course

o6 years supervisory/management and key holding experience

o12 years serving/bartending experience

oSkilled in greeting customers and answering telephones

oFood and drink handling experience

oStrong ability to work in a fast paced and high stress environment

o12 years Squirrel Restaurant POS System use and troubleshooting

RELEVANT SKILLS AND EXPERIENCE

Customer Service Skills

oHandled irate customers

oPrepared food/drink and served customers

oConducted Liquor Inventory

oUploaded gift certificates

oOperated computer/cash register; handled and balanced cash

oUse of Skip the Dishes for Restaurant use

oKnowledge of daily specials to reiterate to guests to ensure a quality experience

Supervisory/ Management Skills

oManaged 15+ FOH and BOH employees to ensure efficiency in the restaurant

oOpened/Closed restaurant

oCounted servers’ reads from shift; paid out servers from register

oCreating floor plans and assigning sections to servers to ensure best service and turnover in the restaurant

oInterviewed and trained new staff in proper service and up-selling

oProofing and editing cocktail recipes

oConfirming and assigning reservations

oEnsuring proper music/light/temperature levels in restaurant to provide best customer experience

Lindsey MacLeod

cell: 604-***-****

EMPLOYMENT HISTORY

Senior Mananger

Lou’s Grill

August 2019-Present

Mod/Server/Bartender

Townhall Public House

May 2017-July 2019

Server/Bartender

Fox and Hounds Pub

September 2016-May 2017

Server

Galini’s Greek Restaurant

January 2016-January 2017

Server

Prestige Hotel Restaurant

February-December 2015

Server

Montanas Restaurant

October-January 2015

Bartender

Fox and Hounds Pub

July-September 2015

Bartender

Assistant Manager/Bartender

The New A Pub

Giovanni’s Italian Restaurant

April 2014-April 2015

June 2012-April 2014

EDUCATION

Ontario Secondary School Diploma

Central Algoma Secondary School 2006-2010

Desbarats, ON

CERTIFICATES

oCompleted G License

oCompleted Smart Serve Course

oCompleted Serving It Right Course

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