Full Time Customer Relations

Sarah C. Sutherland

**** ********* **. * **********, MI 48462 w 734-***-****

************@*******.***

Objective

To attain a responsible and challenging position which allows me to utilize my extensive communication, customer relations and organizational skills in a team-oriented environment which is both enjoyable and rewarding to the organization and collages.

Work Experience

Custom Health Centers-Lake Orion/Livonia, MI Nov 2015 – Present

Office Manager plus leading monthly customer sales quotas, which has been an integral part of growing the business thru my conscious and dedicated approach with various clients, who’s lives have been positively impacted through this interaction.

Manoogian Manor-Livonia, MI Jan 2013 – Nov 2015

Employed as a full-time activity’s director for 70+ elderly and dementia care residents. Coordinated and managed all activities / functions on a weekly rotation. Assisted in the medical and dietary staff as well as with resident transporting.

Pink the Salon - Clarkston, MI Dec 2010 – May 2017

Employed as a licensed stylist and preformed receptionist duties as needed. Daily task include; stylist work, greeting customers, cashing them out, keeping inventory, ordering supplies, scheduling appointments, training other stylist on current trends and making sure our clients have an overall excellent salon experience.

Kurtis Kitchen and Bath Centers - Livonia, MI April 1998 – May 2009

Position function included corporate executive administration duties providing daily support to the corporate office and 8 satellite locations.

Daily task included but was not limited to:

Process & organize all daily shipping invoices for Accounting

schedule daily deliveries and confirm with customers

Prepare and process invoices for drivers (arrivals and departures)

Maintain and update a tracking report for the Vice President of Sales

Distribute Lead Reports to 30+ sales personnel

Track & maintain files for all locations

Appling payments & balancing cash drawer

Develop methods toward streamlining orders for all office products

Process loan applications

Daily new order status to sales staff

Schedule vendor deliveries

customers service

handle all merchandise pick-ups

Total Dimension Hair Salon - Milford, MI June 1992 - February 1998

Worked as a receptionist / salon assistant then achieved cosmetology license. Handle daily operations at the salon including customer relations, inquiries, balancing daily cash drawer, scheduling client appointments, initiated and maintained client information through various computer-based software programs.

Education

Milford High School - Milford, MI --- 1993

Graduated.

South West Vocational School - Walled Lake, MI ---1994

Licensed Cosmetologist – With honors

References upon request

~References available upon request~

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