Customer Support Product Specialist

Mark Joseph Balbastro

Product Specialist

“Hi, my name is Mark Balbastro. I graduated bachelor degree in marketing with more than 10yrs of experience in different type of business including sales and marketing, Restaurant Manager managing staff and marketing promotions, analytical skills in based on the business data, product presentation, pharmaceutical products, etc . I’m excited about this opportunity because I’m passionate about marketing and I believe my skills in best fits to your need speciallly in marketing management and also be part of your organization success in achieving goal. I have proven track of record and certifications, I’m confident that I can bring this same level of success to your team. Email: ************@*****.***

Temporary Residence: Edmonton Alberta

PROFESSIONAL EXPERIENCE

Sandoz A Novartis Division Philippines - Product Specialist (02/2023-07/2023) Globo Asiatico Ent Inc. Pfizer Oncology Team - Product Specialist (04/2018- 02/2023) GlaxoSmithKline Consumers Product. - Medical Representative (09/2015- 04/2018) Holy Grill and Resto Bar - Manager - Night Shift (12-04-2021- 02-16-2023)

- Handling Sandoz Oncology Portfolio for Breast Cancer providing access to affordable and quality medicine.

- Implementing Marketing activity and Monitoring the performance based on the KPI (Calls, Sales, Marketing initiative etc.)

- Building rapport with the HCP and ensuring to deliver the right message for the customers.

- Analysing current business trend thru monitoring of sell-in and sell-out of products.

- Database management and analytics for quarterly business presentation.

- Monitoring of stocks in the partner trading merchant ensuring the movement of stocks on a weekly basis.

- Prioritize in developing new MD while expanding business with current partners.

- Providing customer support .

- Monitoring competitor’s Activity and strategic marketing

- Helping the Doctor to achieve their treatment goal for his/her patient and provide treatment options for patient treatment compliance.

- Handling Pfizer Oncology Portfolio Chemotherapy.

- Implementing Marketing activity and Monitoring the performance based on the KPI (Calls, Sales, Marketing initiative etc.)

- Building rapport with the HCP and ensuring to deliver the right message for the customers.

- Analysing current business trend thru monitoring of sell-in and sell-out of products.

- Database management and analytics for quarterly business presentation.

- Monitoring of stocks in the partner trading merchant ensuring the movement of stocks on a weekly basis.

- Prioritize in developing new MD while expanding business with current partners.

- Providing customer support .

- Monitoring competitor’s Activity and strategic marketing

- Handling GSK Consumers Product

- Implementing Marketing activity and Monitoring the performance based on the KPI (Calls, Sales, Marketing initiative etc.)

- Building rapport with the HCP and ensuring to deliver the right message for the customers.

- Monitoring of stocks in the partner trading merchant ensuring the movement of stocks on a weekly basis.

- Prioritize in developing new MD while expanding business with current partners.

- Providing customer support .

- Monitoring competitor’s Activity and strategic marketing

- Responsible for daily Restobar Operation.

- Maintaining inventory and ordering supplies.

- Hiring, training and supervising staff.

- Setting work schedules and payroll data.

- Responding to customer complaints and feedback.

- Ensuring compliance with health and safety regulations.

- Managing budget and costs.

- Promoting the brand and organizing special events.

- Selecting music, booking bands and providing input on décor and marketing. EDUCATIONAL BACKGROUND

Skills And Languages

- Bachelor of Science in Business Administration Major in Marketing (2011-2015) ABE BUSINESS COLLEGE Quezon City Philippines

Additional Experience Includes trading the financial market as part time job as a Jr. Trader at 09R trading Prop. Firm. I used to trade US Market using the PPRO 8 Platform (Scalping). I do the ff. before the market open. Identifiyng market trend and trading biases.

Reading News, Economic nesws (Yahoofinance, Google finance, wallstreetbet etc.) Using as part of confluence before executing trades. Analyzation of Risk to reward Ratio.

Commodity Trading

Data analysis

Advanced Excel

Record Keeping

Marketing and Advertising

Accurate Sales Forecasting

Computer literate

Basic Programming Langguage (HTML, SQL, Excel Formulas) Presentation Skills

Additional Experience

Certifications

Certifications

Bachelor Certificate

Contact this candidate