JF JOSEPH FERRARO

adzmwe@r.postjobfree.com 857-***-**** *** NW53RD Place, Deerfield Beach

, Florida

PROFESSIONAL

SUMMARY

Proactive bartender with over 30 years of experience working in the restaurant industry. Focused and efficient team member knowledgeable in the laws and safety standards to which establishments must comply . Commended for having perfect attendance record and delivering exceptional customer service.

SKILLS Bar terminology expertise

Cash handling

ABC standards

Guest relations management

Customer service

Exemplary beverage and

bartending skills

Knowledge of Identification

regulations

WORK HISTORY Bartender American Legion Post 162 - Deerfield 01/2020 - CURRENT Beach, FL

Provide alcohol and food service in a timely, friendly and professional manner

Prepare drinks in accordance to legion and state standards Keep a clean and efficient bar to legion standards Interact with patrons who are mostly daily returning guests Process cash payments and settle the register nightly Bartender Floramos Restaurant - Chelsea, MA 10/1985 - 01/2020 Maintained a clean and organized bar area, including bar tables and chairs

Upsold daily specials and beverage promotions to exceed daily sales goals Reviewed identification in adherence with state and federal laws for serving alcohol

Ensured customer satisfaction by responding quickly to orders and entertainment requests

Trained incoming staff regarding restaurant's practices, culture and procedures

Engaged in friendly conversation with guest to build rapport and facilitate repeat business to cultivate guest loyalty

Maintained accuracy and efficiency when processing sales transactions Lead Bartender JD's Tavern Radisson Hotel - 09/2006 - 09/2010 Manchester, NH

Conducted monthly inventories of bar and drink supplies Poured and prepared mixed drinks for over 1000 guests for concerts, events and for the New Hampshire primaries which brought thousands to the area every four years

Kept inventories and notified management of ordering needs for liquor, beer, wine and bar supplies

Reported on weekly sales to management

Handled money, balanced tills,processed credit card payment batches and prepared bank deposits

Followed all safety requirements for alcohol service and maintained a clean and well run area

EDUCATION University of Massachusetts - Boston, Boston, MA 1977 Bachelor of Arts: Sociology

REFERENCES References furnished upon request

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