Sherry Wilson

*** ******* ****** * Mount Sterling, KY * 859-***-**** * adzmvr@r.postjobfree.com

Summary of Qualifications

A skilled and dedicated administrative professional with extensive experience providing quality support in all office procedures, including secretary/receptionist, medical records, accounts payable, human resources, payroll, data entry, and customer service. Known for my strong work ethic, focus on excellence, cooperative attitude, reliability, and willingness to do whatever is needed to get the job done.

Outstanding communication and documentation skills

Ability to prioritize and coordinate all tasks with quality results

Provide accurate, high-quality work that is completed efficiently

Demonstrate the utmost discretion and integrity regarding confidential matters

Dependable and flexible in adapting to new situations and challenges

Capable of working well with others and handling pressure

Dedicated to providing outstanding customer service and creating a pleasant, positive, professional, and trusting work environment

Professional experience

Conifer Health Solutions – Frisco, TX (Temp PRN) CHI St Joseph – Mt Sterling 1/2022 – 7/2023

him specialist

Provide complete and accurate medical record files

Assisted the HIM team in maintaining the “paper” medical records

Set up new files with accuracy and handled confidential matters discreetly

Clark Clinic Physician Services – Winchester, KY 8/2015 – 5/2021

Medical Records Clerk

Provided a precise, detailed, medical records process ensuring proper procedures

Served as liaison between doctors, nurses, hospital administrative staff, external businesses, patients and their families

Processed medical record requests accurately, and completed in a timely manner

Responsible for answering the phone, retrieving faxes and mail, making copies

Provided helpful and courteous service, expressing sincere concern and empathy

Always maintained professionalism and practiced strict confidentiality

NK Community Action Commission (SCSEP) Temp at 5/2015 – 8/2015

Montgomery County Health Department – Mount Sterling, KY

Records Clerk

Maintained school shot records with detail and accuracy

Compiled, maintained, verified, and completed school shot records for the Health Department

Resume Sherry Wilson Page 2

Montgomery County Board of Education – Mount Sterling, KY 9/2013 – 6/2014

Child Care Worker

Provided quality childcare before and after school

Ensured the Child’s safety and met their needs

Established a positive relationship with children, faculty, and parents

Kentucky Spirit Health Plan (Centene Corporation) – Lexington, KY 8/2011 – 8/2013

Administrative Assistant/Receptionist

Provided outstanding administrative and front office support for an organization of 200 associates

Assisted Human Resources with new employee set up, payroll change notifications, event planning, maintained spreadsheets, and performed other tasks as assigned by administrative management

Greeted visitors and assisted by troubleshooting needs and directing to appropriate resources

Answered multi-line phone system in a friendly, courteous manner, took messages and directed calls

Created and maintained staff directories

Established a mail distribution process and guide to instruct how to coordinate, sort, and distribute incoming mail and packages

Served on activities committee, handled money, validated parking, and assigned temporary badges

ACS/Xerox Company – Lexington, KY 8/2010 – 8/2011

Customer Service Advisor

Demonstrated exceptional customer service working in an inbound call center

Recalled to new project as liaison to Medicaid participants and participating providers, interpreting and explaining regulations and procedures, researched issues, demonstrating knowledge of computer software, and resolved problems or forwarded to appropriate resources

Provided technical support for Apple products including iPhones, iPods, and iPads, as well as utilizing Mac Computers and the windows operating systems

The Patty Tipton Company (Temp @ Peoples Exchange Bank) Mt. Sterling, KY 1/2009 – 5/2010

Administrative Assistant

Provided administrative office support for mortgage loan department

Set up new files by compiling, verifying, and completing all documents in a timely manner

Maintained check register and scanned closed files

Education

Olivet College – Olivet, Michigan

Pontiac Northern High School – Pontiac, Michigan

References

Furnished upon request

Contact this candidate