Customer Service Data Entry
Resume:
Khristi Holmes
Greenwood, IN *****
*********@*****.***
To obtain a challenging position with a secure corporation that deserves a team-player whose dedication and hard work results in satisfactory customer service. Work Experience
Implant Specialist
Johnson & Johnson - Mooresville, IN
December 2021 to Present
Inspect medical equipment for gross contamination
Ensure medical kits used during surgery are complete and accurate Ship medical equipment to various hospitals when requested Document all material and batch numbers during inspection Accurately receive and separate sterile from non sterile medical equipment Train new employees on current work instructions
Security Guard Officer
Securitas - Indianapolis, IN
September 2019 to June 2021
Monitor approximately thirty security cameras.
Ensure facility is secure at all times.
Provide access to contractors and delivery personnel after proper verifications have been performed. Patrol facility to ensure all interior and exterior doors are secure. Complete activity reports daily.
Toll Collector
Maryland Transportation Authority - Newburg, MD
August 2018 to August 2019
Asses, determine, and charge customers the correct fee associated with passing through the toll. Communicate with law enforcement and supervisors in regard to suspicion activities. Properly secure, handle, and balance cash drawers. Machine Operator IV
Jarden Home Brands - Fishers, IN
April 2018 to August 2018
• Operate machine to ensure consistent productivity
• Capability to clear machine faults
• Monitor productivity rates to ensure daily goals are met
• Assist other team members in the area to work together and meet productivity goals General Operator
Aearo Technologies - Indianapolis, IN
August 2017 to January 2018
• Train new contingent workers on standard operating procedures to ensure accuracy and the production of quality materials
• Handle material using a fork truck while maintaining the proper inventory quantities and verify material is in the proper location
• Pack materials accurately according to the customer's request using specific blueprints
• Conduct daily tier meetings
Heavy Machine Operator
IUOE LOCAL - Indianapolis, IN
February 2015 to July 2017
• Operate heavy construction equipment on different job sites
• Machines include: haul truck, excavator, skid steer, backhoe, power broom, scrapper Data Entry Technician
Express Scripts - Indianapolis, IN
January 2013 to November 2014
• Manage the day to day activities involved with accurately entering and distributing vital patient information
• Act as a liaison to management and supervisors
• Train new hires on current processes involved with accurately distributing incoming data, such as patient prescriptions from their doctor
Account Executive
Regal Beloit - Indianapolis, IN
April 2011 to March 2012
• Maintained the accounts associated with one division of the corporation
• Ordered supplies for the entire corporation
• Assisted peers with managing their divisional accounts
• Resolved and reported any issues associated with any particular workload, such as the logistics
• Performed receptionist duties that included answering all incoming calls and signing visitors in and out of the facility
Account Executive
Buztronics, Inc - Indianapolis, IN
January 2006 to November 2008
• Managed all aspects of several million-dollar sales accounts, including major theme parks such as Disney, Universal Studios, and Hard Rock
• Oversaw domestic and international manufacturing operations
• Conducted quarterly meetings with merchandise buyers
• Introduced new ideas for product lines, marketing techniques, and trade shows. Designed and host national expo booths
• Initiated and received over 200 phone calls per day during the implementation of the retail sales division Education
Associate of Applied Science in Criminal Justice
Harrison College - Indianapolis, IN
September 2010
High school diploma or GED
Skills
• Microsoft Office (10+ years)
• Construction (2 years)
• Machine Operator (4 years)
• Customer Relations (10+ years)
• Data Entry (10+ years)
• Sales Support (10+ years)
• Account Management
• Surveillance
• Microsoft Excel
• Warehouse management system
• Computer literacy
• Warehouse experience
• English
• Backhoe Operation
• Forklift
• Security
• Heavy Equipment Operation
• CCTV
• Logistics
• Time management
• Customer service
• SAP
• Inventory Control
• Loss Prevention
• Shipping & Receiving
• Oracle
• Supply chain
• Microsoft Outlook
• Microsoft Word
Certifications and Licenses
Flagging Certification
October 2018 to October 2020
State of Virginia
Department of Transportation
Flagging Certification
Armed Security License
Additional Information
Extremely motivated customer-service professional with the ability to utilize critical thinking A keen eye for ensuring accuracy within reports
Excellent written and verbal communication skills
Ability to work independently or as a team member staying focused on the overall mission of the organization
Expert knowledge in all Microsoft applications, typing more than 65 wpm
Contact this candidate